What are the responsibilities and job description for the Surgery Scheduler- Oakland position at UPMC?
UPMC's Department of Surgical Oncology is seeking a full-time Surgery Scheduler for their Oakland office. This Monday-Friday, daylight position offers flexibility with the option of either four 10-hour shifts or five 8-hour shifts.
Responsibilities:
- Work directly with the department to troubleshoot procedural and operations issues.
- Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
- Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
- Coordinate cases and communicate with hospital personnel to obtain approval for hospital admissions.
- Discuss and coordinate financial arrangements before surgery including the collection of pre-payments.
- Ensure that informed consents are signed.
- Provide patients with pre and postoperative instruction according to service-specific guidelines.
- Coordinate patient education seminars and schedule physicians accordingly.
- Collect data for a research study.
- Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
- Ensure all billing and insurance information is current and accurate.
- Complete special projects as assigned.
- Act as liaison between patient and referring physicians.
- Obtain pre-certification and/or referral before the date of the procedure.
- Coordinate and track internal and external marketing efforts.
- Attend and schedule department meetings.
- Answer and respond to all incoming telephone inquiries regarding surgery and provide educational material, both verbally and through printed materials.
Salary : $19 - $29
