What are the responsibilities and job description for the Brand Ambassador position at UpNorth Distribution?
Job Overview
A Brand Ambassador is the face and voice of our company. You will be involved in increasing brand awareness and sales by promoting our products. You will work closely with our sales and marketing teams to achieve its marketing goals and objectives, such as communicating the value of our products to customers, tracking customer feedback, and representing the brand at pre-approved demos and retail events.
To excel in this role, you must have excellent communication and networking skills. Previous experience as a brand ambassador or similar role is strongly desired, as well as knowledge of sales and marketing principles. Hours will vary, and weekend shifts are mandatory. As a Brand Ambassador, you are the face of the brand and the boots on the ground to tell our story and promote the company.
This position operates off-site in a variety of customer locations and routinely requires driving to, from and between sites. This territory will range from Stockton, CA to Fresno, CA.
This position reports to the Northern California Lead Brand Ambassador.
Minimum Requirements
Must be 21 years of age or older, pass a background check, have reliable transportation and live within your territory boundaries. Must be able to speak, read, write and understand English at the level of a college student. Be able to legally work in the United States.
Responsibilities
- Familiarizing yourself with the company’s mission, vision, and goals.
- Educating customers, retailers, and distributors about our products.
- Building rapport with customers and vendors.
- Monitoring customer feedback and escalating complaints to the marketing department.
- Tracking customer preferences, metrics, and media campaigns.
- Representing the company at product launches, events, and trade shows.
- Brainstorming ideas and participating in training and workshops.
- Maintaining a positive image of the brand at all times.
Qualifications
- Prior experience in a customer service environment.
- Excellent verbal and written communication skills.
- Friendly, approachable, outgoing personality and a customer-focused attitude.
- Comfort within dispensaries and other promotional venues.
- Adaptable with the ability to prioritize tasks.
- Ability to travel.
Physical Demands
This is a moderately physically demanding position. To perform the required tasks of this position, a Brand Ambassador needs to have and/or be able to:
- Be able to stand and/or for extended periods of time
- Effectively and correctly communicate via speech and writing.
- Use hand dexterity for extended periods of time
- Be able to lift 50 pounds comfortably
- Be able to squat, kneel, twist, and bend comfortably
- Be able to navigate uneven terrain, such as sidewalks, parking lots and city curbs
Join us as we build our brand presence in the community! We look forward to welcoming passionate individuals who are eager to make an impact as Brand Ambassadors.
Job Type: Part-time
Pay: $22.00 - $26.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Mileage reimbursement
Compensation Package:
- Hourly pay
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Work Location: On the road
Salary : $22 - $26
