Float Medical Assistant/Patient Care Coordinator

About the Medical Assistant/ Patient Care Coordinator Role

Upperline Health Florida is seeking an energetic, compassionate and driven Medical Assistant/Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in our Birmingham market and will provide support to clinics in Pell City, Cahaba, Trussville, and Hoover and will be responsible for supporting the physician with a range of clinical and administrative tasks. Responsibilities will be varied, and candidates must be multitalented, flexible problem solvers who are eager to tackle complex problems and tasks. Ideal candidates will also have podiatry or orthopedic experience as well as x-ray experience.

Medical Assistant Responsibilities

• Place patients in exam rooms, ensuring that they are ready and comfortable for their appointment with the physician
• Complete exam intake, including but not limited to, reviewing the patient's medical history, social history, surgical history, and the history of present illness
• Ensure accurate charting for the physician
• Provide patient care under the direction of a podiatric physician including taking and developing x-rays and assisting in the exam room as required
• Perform daily administrative tasks such as stocking all exam rooms and disposing of exam room trash
• Responsible for cleaning and sterilizing exam and x-ray rooms both after each patient visit and at the end of the each day
• Sterilize instruments daily
• Satisfy and document appropriately required MIPS quality measures

Patient Care Coordinator Responsibilities 

• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
• Assist patients with scheduling appointments
• Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
• Retrieve and file patient records as needed
• Collect payment from patients
• Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
• Responsible for office supply inventory, including checking, ordering and stocking supplies 
• Protect patient rights by maintaining confidentiality of patient records
• Contribute to team effort by assisting with additional duties and when support is requested 

Patient Care Coordinator Qualifications 

• Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service 
• Prior experience working in a podiatric or orthopedic practice is preferred
• Medical billing and coding experience is highly preferred 
• Bilingual Spanish is highly preferred
• Experience working in an EMR, Athenahealth is preferred
• Must be an effective communicator with excellent grammar and interpersonal skills
• Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
• Demonstrated experience as a motivated and dedicated team member with a stable work history
• Thrives in a fast-paced collaborative environment 
• Reliable transportation and the ability to pass a drug test and a background check is required

Medical Assistant Experience Qualifications

• Previous Medical Assistant experience
• Podiatry or Orthopedic clinic experience preferred
• X-ray experience is a plus
• Excellent computer skills and strong knowledge of medical terminology
• Previous experience working in an EMR - preferably AthenaEMR
• Must be an effective communicator with excellent grammar and interpersonal skills
• Exceptional customer service orientation featuring an empathetic, compassionate and professional demeanor with each interaction
• Demonstrated experience as a motivated and dedicated team member with a stable work history
• Reliable transportation and the ability to pass a background check and drug test is required

Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time