What are the responsibilities and job description for the Customer Service position at UPS Store 7343?
This is a customer facing job working in our UPS Store as a counter associate. The ideal candidate will be responsible for processing transactions and providing exceptional customer service. Some Saturdays and Sundays each month will be scheduled so must be available on the weekend. We like to make every customer experience memorable and have fun while working!
Ideal candidate would have knowledge of printing, copying, faxing and laminating. Knowledge of applications Microsoft Word, Publisher, Excel, Adobe, and InDesign experience a plus but not required.
For reference the hours we are open:
Monday through Friday 8am-7pm, Saturday 9am-4pm, and Sunday 11am-4pm.
Job duties would include:
· Shipping packages (Typing in address for customer and recipient, measuring and weighing boxes)
· Scanning in items to ship (drop offs)
· Packing items for customers (wrapping and boxing)
· Restocking boxes and supplies
· No lifting restrictions (must be able to lift 50 lbs. without issue)
· Must be able to be on feet for extended amounts of time while working
· Faxing
· Copying
· Printing
· Laminating
· Charging customers for items (shipping, printing, retail items)
· Mailboxes (Getting items for customers and scanning and putting away packages/mail) as well as creating new mailbox agreements, renewing and canceling agreements.
· Cleaning duties such as wiping down counters, dusting, vacuuming and mopping
· Taking out trash when needed
- Other administration duties would also be within the job role once trained
All duties are teachable. Prior experience is suggested but not required.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Shift:
- Day shift
Ability to Relocate:
- Nicholasville, KY 40356: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $13