What are the responsibilities and job description for the Sales Associate (Part -time / Full -time) position at UPS Store Ellijay?
Overview
We are seeking a motivated and enthusiastic Sales Associate to join our dynamic team. This role offers a unique opportunity to learn from experienced professionals while contributing to our commitment to exceptional customer service and sales targets.
The Sales Associate provides excellent customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, professional appearance, strong computer and internet skills, a friendly and genuinely helpful demeanor. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
- Provide excellent customer service to walk-in customers and telephone inquiries
- Always demonstrate good listening skills with customers, store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Proactively takes action to learn all product and service offerings and cross/upsell
- Work all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean and safe working environment
QUALIFICATIONS
- Good communication and people skills
- Some leadership experience preferred
- Ability to resolve customer issues
- Retail/customer service experience required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Excellent phone skills
- Strong verbal and written communication skills, including spelling and math
- Reliable and responsible; adheres to weekly time shifts
- Able to lift 40 pounds
- Willing and able to work 20 to 35 hours per week and MUST able to work weekends.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
- Paid training
Shift:
- Evening shift
- Morning shift
Application Question(s):
- Are you willing to undergo a background check and can you pass a background check?
Work Location: In person
Salary : $13