What are the responsibilities and job description for the Retail Sales Associate position at Ups Store?
Full Job Description
CUSTOMER SERVICE... CUSTOMER SERVICE... CUSTOMER SERVICE...
We are looking for someone that enjoys making the "connection" to the customer and providing the "extra" that resonates with our customer. The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The owner has (3) Ups Store locations in Marin:
2100 4th St, San Rafael, Ca 94901
336 Bon Air Shopping Center, Greenbrae, Ca 94904
448 Ignacio Blvd, Novato, Ca 94949
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. We expect all new hires to take a 6 hr notary live course in first 45 days of employment and become a notary public. I pay for all of your training and your license and you then have a 4 year notary public license that is yours! Starting wage for this position is $17/hr, however it goes to $18/hr as soon as you successfully pass the notary exam. This job will most likely start as a part time position 3-4 days a week and hopefully grow into a full time opportunity as we complete training and get to end of the year.
We believe in EMPOWERING our associates and creating a culture of positive feedback. If you are looking for a job that embraces your strengths and does not micro manage but encourages solutions- this could be a win/win job opportunity for you.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40 pounds
Job Type: Part-time
Pay: $17.00 - $27.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
Application Question(s):
- Will you be able to reliably commute to any of my 3 locations for this job if needed?
- Do you have a notary public license? Not required but would be helpful.
- Do you have any school commitments or any others that would impact scheduling?
Ability to Relocate:
- CA 94901/ 336 bon air center Greenbrae, ca 94904: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $27
