The Store Manager in Training

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Job description

Full Job Description
UPS STORE New Hudson (96/Milford Rd) MI IS HIRING STORE ASSISTANT/STORE MANAGER in training FULL TIME Hourly position.

The Store Manager in Training is designed to advance you to be a Store leader,by participating in a self paced ,collaborative training over a span of 18 weeks to prepare be a Store Manager.

You will be responsible for the daily tasks of the store. The ideal candidate will have meticulous attention to detail and prior retail/UPS Store experience.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices
• Maintains a clean, organized, and safe working environment
• Stays current with web-based training and best practices
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Empathizes and manages to demand, impatient, and/or frustrated customers to turn a stressful event into a positive experience
• Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
• Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
• Takes ownership of the customer's shipping needs and offers viable solutions

QUALIFICATIONS

• Strong computer skills, including Microsoft Office and Adobe Suites
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to work collaboratively
• Able to lift 40 pounds
• Valid driver's license and reliable transportation

DESIRED QUALIFICATIONS

• Strong digital print background is Desired. Previous UPS Experience ,He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

BENEFITS

• Competitive wages and positive work atmosphere
• Performance based Profit Sharing
• Discounts on shipping
• Flexible scheduling
• Excellent Advancement Opportunities
• Flexible Work Hours
• Formal Ongoing Training Program
• Formal On-the-Job Training Program

Job Types: Full-time



Shift:

• Day shift
• Evening shift
• Morning shift

Ability to commute/relocate:

• New Hudson, MI 48165: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person