What are the responsibilities and job description for the TSG Support Technician position at UPS?
- Job Title: TSG Support Technician with Driving (Must have Driving lincense) and (A certification required)
Duration: 12 months
Location: EDISON NJ 08837
Time: 7:00am to 3:30pm
Working days: Tuesday to Saturday
Pay Rate: $27.30 an hour
Job summary:
- Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
- Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software.
- Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support Core Technology solutions, Small Package, Freight and SCS locations to supporting technology infrastructure.
- Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
- Associates Degree in Computer Science required, Bachelors preferred and A certification required. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
- Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision.
- Highly organized and detail oriented; ability to prioritize daily tasks
Job Type: Contract
Salary: $27.30 per hour
Experience level:
- 1 year
Schedule:
- Day shift
Ability to commute/relocate:
- Edison, NJ 08837: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have A certification?
- Do you have valid Driving License?
Experience:
- Help desk: 2 years (Preferred)
- Windows: 1 year (Preferred)
License/Certification:
- A certified (Preferred)
- driving license (Preferred)
Work Location: One location
Salary : $27 - $0
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