What are the responsibilities and job description for the Principal UX Designer position at Upside?
Meet Upside :
We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail-profit measurement, attribution, and incrementality-to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.
The Impact You'll Make :
The Retailer Growth team is looking for an experienced Principal UX Designer to oversee the "Business" sections of the website. In this role reporting to the Head of Digital, you will partner with our consumer, brand, content marketing, product marketing, and product teams to ensure that the website reflects Upside's' brand. You have experience in SEO, content management, UX best practices, to increase conversion, organic traffic and overall website visibility.
What you should have : Plan and implement web-based marketing strategies and campaigns via our website(s)Collaborate with designers and developers to maintain website aesthetics, functionality, and user interfaceDraft, implements, maintains, and revises online marketing campaigns to increase sales and revenueCoordinate with other marketing team members to ensure active campaigns are represented on the website(s)Collaborate with our SEO agency and content team to monitor and improve search engine optimization (SEO) results for our site(s) to improve organic traffic and website visibilityMaintain current knowledge of trends, best practices, and new developments in online B2B marketing technologiesCreate and update website content including text, images, videos, and other multimedia elements, ensuring accuracy and relevance.Track website performance metrics like traffic, user behavior, and conversion rates to identify areas for improvement.Analyze user feedback and implement changes to improve website navigation and usability.Develop A / B testing strategies to understand what type of content, visuals, and images perform best for conversionRequired Skills / Abilities :
Proficient with HTML, CSS and web designProject management experienceKnowledge of UX, web content strategy & governanceUnderstanding of SEO, especially technical best practicesConversion rate optimization and A / B testing experienceProficiency in Webflow, Wordpress, and HubspotExperience creating requirements documentationAbility to analyze and synthesize data to provide recommendationsExperience with GA4, Looker, and other reporting toolsFamiliarity with WCAG / Digital Accessibility practicesExperience overseeing user experience, including site navigation / IA, page templates, search, customer journey7 years of related experienceLocation :
This hybrid role requires working onsite at our NYC, DC, or Chicago office two days / week.
Compensation :
The US base salary range for this full-time position is $170,000 - $188,000 equity benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.
Benefits :
Medical, dental, and vision coverage starting on Day 1Equity (ISOs)401(k) programFamily planning programs generous paid parental leavePhysical fitness and wellness membershipsEmotional and mental health support programsUnlimited PTO 10 federal holidays our annual, week-long Winter BreakFlexible work environment support for your home office setupLunch reimbursement for in-office employeesEmployee Resource GroupsLearning and Development opportunitiesTransparent cultureAmazing mission!
Why Join Upside?
Our mission, values, and dedication to inclusivity guide our team of more than 300 people worldwide, and the quality of our culture is reflected in the impact we've had on the people and businesses we work with. But don't just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, was named a Top Workplace for Perks & Culture by The Muse, and was listed second year in a row on the Deloitte Fast 500.
At Upside, we believe that diversity drives innovation. Our differences are what make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here.
Notice To Recruiters And Placement Agencies :
This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.
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Salary : $170,000 - $188,000
