What are the responsibilities and job description for the Senior Director, Consumer Analytics position at Upside?
Meet Upside
We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.
The Impact You'll Make
You'll lead our data-driven efforts to understand our consumers and improve engagement and retention. You'll combine deep technical expertise, strategic vision, and storytelling capabilities to shape consumer analytics strategies and deliver compelling narratives from data. As part of the Consumer Marketing Leadership Team, you'll report to the CMO and President, Consumer.
This hybrid role is required to work at our NYC office in the Flatiron District for 3 days/week.
Compensation
The US base salary range for this full-time position is $222K - $246K equity benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.
Benefits
Our mission, values, and dedication to inclusivity guide our team of more than 300 people worldwide, and the quality of our culture is reflected in the impact we've had on the people and businesses we work with. But don't just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, was named a Top Workplace for Perks & Culture by The Muse, and was listed second year in a row on the Deloitte Fast 500.
At Upside, we believe that diversity drives innovation. Our differences are what make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!
Notice To Recruiters And Placement Agencies
This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.
We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.
The Impact You'll Make
You'll lead our data-driven efforts to understand our consumers and improve engagement and retention. You'll combine deep technical expertise, strategic vision, and storytelling capabilities to shape consumer analytics strategies and deliver compelling narratives from data. As part of the Consumer Marketing Leadership Team, you'll report to the CMO and President, Consumer.
- Leadership: Build a Consumer Analytics team, promoting a culture of collaboration and ideas rooted from data. Attract talent and manage a team.
- Consumer Analytics Strategy: Create a long-term analytics roadmap that leads to sustainable growth and progress. Prioritize projects and ensure deadlines are met via delegation or direct engagement.
- Consumer Analytics Acumen: Identify patterns, trends, and relationships within consumer data. Forecast consumer behaviors and outcomes. Provide recommendations to improve growth and retention.
- Consumer Data Storytelling: Translate consumer data into visually compelling and easily understandable charts and graphs. Present compelling narratives that logically frame problems and potential solutions.
- CA Technology Expertise: Gather, pivot and analyze consumer data. Use AI to automate.
- 12 years of Data Analytics or Business Intelligence that includes Consumer Analytics experience for a mobile application within a relevant industry
- Bachelor's degree in Analytics, Data Science, Business or a related field
- Expertise in SQL, Google Sheets, and Google Slides (or PowerPoint)
- Proficiency in Looker, Snowflake, Segment, Iterable, and Python
- Affinity for numbers, consumer insights, and applying data to inform strategy
- Experience establishing and building a Consumer Analytics team
- Willingness to work in a collaborative environment and build partnerships
- SQL
- Google Sheets
- Google Slides
- Looker
- Snowflake
- Segment
- Iterable
- Python
This hybrid role is required to work at our NYC office in the Flatiron District for 3 days/week.
Compensation
The US base salary range for this full-time position is $222K - $246K equity benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.
Benefits
- Medical, dental, and vision coverage starting on Day 1
- Equity (ISOs)
- 401(k) program
- Family planning programs paid parental leave
- Physical fitness and wellness memberships
- Emotional and mental health support programs
- Unlimited PTO 10 federal holidays our annual, week-long Winter Break
- Flexible work environment support for your home office setup
- Lunch reimbursement for in-office employees
- Employee Resource Groups
- Learning and Development opportunities
- Transparent culture
- Amazing mission!
Our mission, values, and dedication to inclusivity guide our team of more than 300 people worldwide, and the quality of our culture is reflected in the impact we've had on the people and businesses we work with. But don't just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, was named a Top Workplace for Perks & Culture by The Muse, and was listed second year in a row on the Deloitte Fast 500.
At Upside, we believe that diversity drives innovation. Our differences are what make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!
Notice To Recruiters And Placement Agencies
This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.
