What are the responsibilities and job description for the Outpatient Administrative Specialist- Hematology/Oncology position at Upstate Cancer Center?
Job Summary
The Outpatient Administrative Specialist will perform the standardized patient check-in and check-out procedures such as entering and verifying demographic, insurance and financial information and generating routine forms and other documentation. Also responsible for completion of FMLA and Disability forms as needed. Responsible for the processing of incoming/outgoing patient appointment referrals for all providers. In addition, will schedule complex multiple provider appointments. Will provide administrative support to ambulatory patient care functions. Will collect patient co-pays, manage denial process and assist with other Front Desk tasks. Works with/advises
Minimum Qualifications
Associates Degree and two years of relevant patient financial/insurance services experience in a healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, familiarity with medical coding and excellent written/oral communication skills required. Ability to multitask all support roles in a high volume setting. Excellent phone and in-person customer service, strong computer skills, and keyboarding are necessary.
Preferred Qualifications
Working knowledge of computer systems such as Epic, Word, Outlook, etc. and Understanding of insurances and referrals, preferred.
Work Days
Monday- Friday Day Hours varying hours between 8:30 a.m. - 5:00 p.m.
Message To Applicants
Recruitment Office: Human Resources
Executive Order
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
The Outpatient Administrative Specialist will perform the standardized patient check-in and check-out procedures such as entering and verifying demographic, insurance and financial information and generating routine forms and other documentation. Also responsible for completion of FMLA and Disability forms as needed. Responsible for the processing of incoming/outgoing patient appointment referrals for all providers. In addition, will schedule complex multiple provider appointments. Will provide administrative support to ambulatory patient care functions. Will collect patient co-pays, manage denial process and assist with other Front Desk tasks. Works with/advises
Minimum Qualifications
Associates Degree and two years of relevant patient financial/insurance services experience in a healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, familiarity with medical coding and excellent written/oral communication skills required. Ability to multitask all support roles in a high volume setting. Excellent phone and in-person customer service, strong computer skills, and keyboarding are necessary.
Preferred Qualifications
Working knowledge of computer systems such as Epic, Word, Outlook, etc. and Understanding of insurances and referrals, preferred.
Work Days
Monday- Friday Day Hours varying hours between 8:30 a.m. - 5:00 p.m.
Message To Applicants
Recruitment Office: Human Resources
Executive Order
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
