What are the responsibilities and job description for the Clinical Liaison position at Upstate HomeCare?
RN Clinical Sales Liaison
Growing Home Infusion Company seeks exceptional Clinical Sales Liaison (RN) to grow our Syracuse, NY and surrounding areas.
Job Summary:
The Clinical Sales Liaison is responsible for generating acute infusion patient referrals. (TPN, antibiotic, inotropic, nutrition) The Liaison will provide cross functional collaboration with pharmacy, intake, nursing and operations while working closely with the hospital case managers, discharge planners and social work staff at area hospitals and Skilled Nursing Facilities. This person serves as a patient care advocate and facilitates the coordination of post-hospitalization care.
The liaison will be primarily facility-based to develop relationships which generate referrals reflective of UHC’s mission and in line with prevailing clinical standards for all service lines.
Minimum Qualifications:
- A four-year college degree, preferably in business or health care related fields or equivalent work-related experience.
- Minimum of three years homecare or clinical experience, with a proven track record.
- Sales and marketing experience preferred.
- Knowledge of home medical and infusion reimbursement preferred.
- Valid driver’s license and access to reliable transportation required.
Work Environment:
- Travel in the community at large.
- Hazards include risk of exposure to blood borne and airborne pathogens.
- Possible exposure to traffic hazards and poor road conditions
Performance Requirements:
- Establish ongoing relationships with physicians, hospitals’, SNF, ALF, home health companies and payors in the assigned territories.
- Coordinate all needs to transition patient to alternate site by working with all healthcare providers including case management, referring physician and patient, to ensure a seamless discharge process.
- Conduct initial infusion set-up and patient/caregiver training on our therapy services and technology.
- Serve as patient advocate and conduit to company while maintaining patient confidentiality.
- Communicates with clinical, reimbursement, operational and management personal at Upstate homecare as required to support all areas to ensure effective customer service and sales development.
- Display expertise in local markets (competition, payors, therapies) as well as various disease states relevant to Upstate Homecare therapies.
- Maintain and grow core therapy admission through customer relationships and provide responsive customer service within assigned hospitals.
- Responsible for the achievement of net revenue and profit objectives.
- Provide sales support to targeted accounts by coordinating service, evaluating current and new business opportunities.
Experience:
- Nursing: 1 year (Preferred)
- BLS Certification (Preferred)
- RN (Preferred)
Benefits Available:
- Competitive compensation
- 401 (k) – Company contributes 3% regardless of employees’ contributions
- Paid time off and NY Sick pay, Holiday time off with pay, and Birthday holiday with pay
- Health Insurance – Including Medical, Dental and Vision
- Disability Insurance – Short-term disability, company paid long-term disability.
- Life Insurance – 100K guarantee issue if enrolled within first 30 days of employment.
- Company Paid Employee Assistance program.
- Employee referral program with cash bonus
Work Location: On the road.