Medical Secretary/Medical Office Assistant

Job Summary: 1. Primary responsibility is answering incoming calls from patients, referring providers and processing referrals and coordinating the surgeons multiple schedules including clinic appointments, surgery schedule, administrative and academic schedules.

• Requires exemplary customer service skills with a focus on providing a compassionate, efficient experience as well as the ability to multitask. Individual will engage with diverse populations from varying socio-economic backgrounds and educational levels.
• Fulfills clerical responsibilities as assigned that may include checking schedules/ coordinates with the surgical schedulers, as necessary, sending/ receiving patient medical records; obtaining lab/x-ray reports, hospital noted, referral information ect.; completing forms/requisitions as needed; scheduling appointment; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete and filed appropriately Obtains insurance authorizations and pre-certifications in accordance with insurance company policies as necessary. Must be able to attain authorizations through the appropriate websites and by calling the insurance companies directly.
• Fulfills organizational responsibilities as assigned including respecting/promoting patients rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor and keeping an open-line of communication with surgeon. Also facilities communication between the patients and surgeon.
• Other duties as assigned. Minimum Qualifications:
  
  

Completion of an approved Medical Assistant or Medical Office Assistant program or one year experience directly related to the medical field; Current BLS certification through the American Heart Association or the American Red Cross; excellent interpersonal and organizational skills required.

Preferred Qualifications

Some clinical administrative experience

Work Days

8:00 a.m. - 4:30 p.m. M-F Full and Part time positions available

Message To Applicants

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G3: $16.00 - $25.88

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office

MedBest Medical Management