What are the responsibilities and job description for the Country Club Aquatics Manager position at Upstate Pool Management Group?
Job Title: Manager - The Country Club of Spartanburg
Location: 2500 Country Club Rd, Spartanburg, SC 29302
Department: Parks and Recreation
Reports To: Upstate Pool Management Supervisor
Job Type: Full-Time Seasonal
Job Overview: Upstate Pool Management is seeking a dedicated and responsible individual to serve as the Pool Manager at The Country Club of Spartanburg. In this role, you will be responsible for managing pool staff, ensuring a safe and enjoyable experience for patrons, and maintaining high standards of customer service. You will oversee the day-to-day operations of the pool, including staff supervision, scheduling, customer relations, and safety compliance. The position does not involve hands-on pool maintenance or operational tasks but will require strong leadership and organizational skills.
Key Responsibilities:
- Supervise and manage a team of lifeguards, and other pool staff.
- Schedule staff shifts to ensure adequate coverage during operating hours, including weekends and holidays.
- Monitor and enforce pool safety protocols, ensuring compliance with all safety standards and regulations.
- Handle customer inquiries, complaints, and concerns in a professional and timely manner, ensuring a positive experience for all pool patrons.
- Maintain accurate records related to staff attendance, incident reports, and pool usage.
- Monitor the general condition of pool facilities and communicate maintenance or repair needs to the appropriate department.
- Enforce pool rules and regulations to ensure a safe and family-friendly environment.
- Act as a point of contact for pool-related issues and emergencies when the Supervisor or other leadership is unavailable.
Qualifications:
- Must be at least 20 years of age.
- Strong swimming skills and ability to swim proficiently.
- Current lifeguard certification or willingness to obtain certification by May 1, 2025.
- Minimum of 1-2 years of managerial or supervisory experience, preferably in a recreational or customer-service environment.
- Excellent communication and interpersonal skills, with the ability to manage a diverse team.
- Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.
- Knowledge of pool safety regulations and procedures.
- Ability to remain calm and take appropriate action during emergency situations.
- First Aid and CPR certification (or ability to obtain upon hire).
Preferred Qualifications:
- Previous experience in a public recreation or aquatic facility management role.
- Experience with scheduling a team of employees.
Work Environment & Physical Demands:
- Primarily an outdoor work environment.
- Ability to stand for extended periods and move around the pool facility as needed.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
- Physical ability to respond quickly to emergencies when required.
Compensation:$20-$25/hour, based on experience.
Application Instructions: Please submit your resume and cover letter to really.com by March 1, 2025. We look forward to learning more about how you can contribute to the success of The Country Club of Spartanburg!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20 - $25
