What are the responsibilities and job description for the Ophthalmology Ambulatory Care Secretary II position at Upstate University Hospital?
Job Summary :
SUNY Upstate Research Foundation is in search of a Secretary II to provide outpatient clerical support to the Ophthalmology Ambulatory Care Clinic at Upstate'sSpecialtyServicesat Harrison Center.
Responsibilities include but not limited to :
- Greet patients check demographics and insurance information.
- Complete patient registration and discharge activities utilizing EPIC.
- Generate necessary paperwork, and notify staff of patient arrival.
- Check out patients and make future appointments for patients.
- Obtain medical records and reports as needed for providers and / or other staff.
- Review need for referrals, authorizations, and obtains information as needed.
- Initiates any insurance carrier regulatory needs, such as ABNs or waivers of liability and forward to appropriate staff for completion.
- Answer department phones and forward message to appropriate provider / staff.
- Perform support functions such a distributing mail, scanning documents, and other clerical office duties as assigned.
- Must have strong communication skills.
Minimum Qualifications :
Two years of secretarial / clerical experience required.
Ability to multi-task.
Strong customer service skillsand excellent phone etiquette are necessary.
Preferred Qualifications :
Ambulatory patient care setting experience preferred.
Experience with Medical Data Base systems (Epic software preferred) for patient registration and scheduling.
Working knowledge of spreadsheets and word processing.
Work Days :
Monday - Friday, Varying hours between 7 : 00 am- 5 : 30 pm. No weekends / holidays.
Message to Applicants :
Salary Range : $37,440 - $47,000, DOE
RecruitmentOffice : Human Resources
Salary : $37,440 - $47,000
