What are the responsibilities and job description for the Life and Annuity Business Head position at Upstream Life ™?
Leadership Opportunity at Upstream Life
We are seeking an accomplished professional to lead our life and annuity business operations. As the Head of Insurance Operations, you will be responsible for managing all aspects of the business, ensuring efficient processes, and adherence to regulatory requirements. Key qualifications include a bachelor's degree in business, finance, economics, or a related field, relevant certifications, and a minimum of 5 years of experience in operations management within the life and annuity industry.
Key Responsibilities
- Operational Management: Oversee daily operations, ensure efficient processes, and adherence to regulatory requirements.
- Team Leadership: Lead and mentor a team of operations professionals, fostering a collaborative and high-performance culture.
- Process Optimization: Identify opportunities for process improvement and implement best practices to enhance efficiency and effectiveness.
- Compliance Oversight: Ensure all operations comply with industry regulations and internal policies, conducting regular audits and assessments.
- Performance Metrics: Develop and monitor key performance indicators (KPIs) to measure operational success and drive continuous improvement.
- Collaboration: Work closely with cross-functional teams, including underwriting, finance, and marketing, to ensure seamless operations and product delivery.
- Project Management: Lead initiatives related to new product launches, system upgrades, and other operational projects.
- Budget Management: Develop and manage the operations budget, ensuring cost-effective resource allocation.
- Custoemr Focus: Enhance customer satisfaction through efficient operations and timely service delivery.
