What are the responsibilities and job description for the Verizon Account Representative position at Upstream Management Inc.?
We are known for our ability to provide our wireless customers with the quality solutions and sales support we know they deserve. We believe in giving back to the communities that need our services the most. We contribute this reputation to our Verizon Account Representative team! As a Verizon Account Representative, you will help our company connect hundreds of Americans with the best-in-class wireless services. We are looking for a goal-oriented, dynamic individual with strong verbal communication skills to help guide customers to the right decision…US!
Verizon Account Representative Requirements:
- Drive customer engagement and excitement for the brand using engaging direct marketing techniques
- Evaluate customer needs in order to upsell products and wireless services to increase company profit margins
- Become an expert in negotiation by utilizing persuasive sales techniques and your ability to overturn objections
- Record detailed reports of all sales interactions through accurate dispositioning of leads, tracking customer talk to’s, submitting complete sales orders, and utilizing customer rehash systems as outlined in the company systems and policies handbook
- Attend weekly company sales goals meetings to discuss individual and team performance, campaign goals, and quality control metrics
- Conduct in-person sales presentations; rely on active listening skills to find quality solutions for customer wireless service needs
Verizon Account Representative Qualifications:
- Effective communication and interpersonal skills to build strong relationships with prospective customers
- Familiarity with basic customer service and sales techniques
- 1-2 years of experience in customer-facing roles preferred but not required
- Curious by nature and takes the initiative to self-educate
- Reliable daily transportation to the Columbia, MD area as this is not a remote opportunity
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Compensation Package:
- Bonus opportunities
- Commission pay
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $45,000 - $55,000