Customer Service Representative & Accounting Clerk

Environmental Services, Recycling and Roll-Off company looking for additional team members to add to our growing team. Business hours are 7:30am to 4:30pm. Business casual attire. Position is located at offices in Graniteville, SC.

Position: Full Time (35-45 hrs weekly)

Salary: Hourly $15 to $18/hr dependent on experience

Benefits: (after 90 day waiting period)

Voluntary Medical, Dental, Vision, Disability, 401K Retirement with company matching contributions. Paid Holidays and PTO

Customer Service Representative & Accounting Clerk

Our ideal candidate is a fast paced, upbeat personality who enjoys communicating with a varied demographic of customers daily. This person must exhibit polite and professional communication via phone, email and written word. The candidate will:

·        Answer and direct phone calls.

·        Provide administrative support to entire team. 

·        Supports team by performing tasks related to organization and strong communication.

·        Carries out administrative duties such as filing, typing, copying, and scanning.

·        Maintain accurate and up-to-date financial records.

·        Receives and verifies expense reports; reconciles expense and other financial reports with account balances and other office records.

·        Facilitates payment of vendors, which may include verification of federal ID numbers, reviewing purchase orders, and resolving discrepancies.

·        Assists with accounting records and ledgers by reconciling monthly statements and transactions.

·        Process financial transactions, including invoicing customers and handling accounting adjustments.

·        Identifies and responds to customer's needs in a timely and efficient manner.

·        Interviews customers over the phone, making recommendations for services based on customers’ needs.

·        Secondary point of contact, receiving and relaying information to drivers and hauling manager via phone, text, or other communication systems.

·        Coordinate the deployment of resources with dispatch and Hauling Manager.

·        Processes credit card payments for new and existing customers.

·        Responsible for assigned collection of customer accounts.

Required Skills/Abilities:

• High School Diploma or equivalent
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings.
• Strong communication skills (verbal / written / interpersonal)
• Proficient with MS Office Suite or related products
• Must possess a valid driver's license and the ability to operate an automobile.
• Must be reliable and extremely trustworthy.
• Ability to make quick decisions and adapt to ever changing situations, ensuring the safety and efficiency of operations.
• Must have a familiarity with QuickBooks.
• Excellent organizational skills and attention to detail.
• Ability to maintain meticulous records.
• Ability to work independently with minimal supervision.