Job Summary : The Assistant Property Manager (Student) is responsible for managing an efficient, resident centered leasing process, that develops high quality relationships between Uptown Rental Properties and its residents.
Key performance objectives in order of priority with projected time allocation are :
Manages the leasing process from prospect to resident to maximize leasing efficiency and optimize occupancy rates while ensuring the highest quality resident experience.
35%)
Manages the relationship between Uptown Rental Properties and its residents as the primary point of contact to ensure a high-quality resident experience.
30%)
Leads marketing efforts for assigned properties to optimize occupancy rates and drive top line revenue.
15%)
Note : Twenty percent of time is reserved for ancillary responsibilities and activities unrelated to the performance objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. Other duties may be assigned.
- Property Management Experience Preferred
Interpersonal Responsibilities
Acts as the first point of contact for residents to resolve any issues and answers any questions within their assigned properties, escalating major resident issues to Property Manager for further resolution.Establishes relationships with local businesses and preferred employers to enhance the value proposition of properties and develop a community presence for Uptown Rental Properties.Operational Responsibilities
Reviews assigned properties regularly with the Property Manager to ensure prompt transfer of information on pending leases, essential resident information and other relevant community information and ensure the portfolio is maintained to the industry leading standard of Uptown Rental Properties.Participates in setting rents by providing comp reports and any other relevant information to their Property Manager.Manages the lease agreement process from application to completion to ensure an excellent resident experience.Supports the completion of move-in paperwork with new residents, and ensures accurate filing and record keeping in aligning with Uptown Rental Properties policies and procedures.Monitors resident adherence to policy and procedures regarding rent payments, renters insurance and utilities transferred escalating to the Property Manager for resolution if necessary.Conducts regular property and community walks to ensure the industry leading standards of Uptown Rental Properties is being maintained at all times.Creates, assigns and follows-up on work orders for resident maintenance requests using the internal property management software.Maintains key marketing and property information on website and other external marketing sites, ensuring information is up to date on all properties within their community.Draws as-built floor plans and takes photos of the properties and communities for marketing purposes.Manages the brand reputation of assigned properties by designing and creating marketing material to support marketing initiative and planned marketing events in alignment with Uptown Rental Properties branding guidelines.Supports Leasing and Marketing with public relation efforts throughout the local community.Manages the logistics related to planning and organizing community events.Organizational Responsibilities :
Develop and maintain consistent, concise reporting of their portfolio performance.Reports on the status of the portfolios KPIs, identifying variances and creating an action plan to resolve potential issues including any escalated property, procedural and staffing issues to the Regional Manager.Collaborates with Maintenance Managers to ensure all properties with their department operate within an assigned budget to maximize NOI.PERFORMANCE FACTORS : The performance factors described here are core abilities that translate into desired on-the-job behaviors which contribute to the employee successfully achieving the performance objectives of this job and carrying out the assigned responsibilities.
Compensation details : 21-25 Hourly Wage
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