Demo

Community Outreach Coordinator

Upward Health
Richmond, CA Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 4/13/2025
Community Network Coordinator Overview

The Community Network Coordinator at Upward Health is a critical position that plays a key role in bridging the gap between healthcare and community-based services. As a member of our interdisciplinary medical group, this professional identifies and connects patients with community-based organizations (CBOs) that offer essential education, job training, and other forms of support.

Main Responsibilities:
  • Foster relationships with CBOs, creating a network that caters to the diverse needs of Upward Health patients.
  • Act as the primary point of contact for community partners functioning as CBOs.
  • Maintain ongoing collaboration with clinical and community partners to ensure seamless patient care coordination when CBOs are involved in patient care plans.
  • Assist clinicians and non-clinicians in monitoring patient health and identifying suitable CBO resources.
  • Represent the community in which Upward Health's patients reside.
  • Provide guidance to healthcare professionals and other stakeholders about CBOs available within the community, including their services, operating hours, and key contacts.
  • Contribute to achieving team objectives by completing additional tasks as required.


Necessary Qualifications:

For success in this role, you will require:
  • A high level of interpersonal skill, demonstrated by your ability to effectively communicate and influence others.
  • Previous experience coordinating with cross-functional teams and external partners to meet specific patient or community needs.
  • Background in social services.
  • Ability to build rapport with people from different cultural backgrounds, adjusting your communication approach as needed.
  • Excellent written, computer-based, and spoken communication skills, with a strong emphasis on proactive and detailed communication with colleagues.
  • Highly developed active listening skills, along with the capacity for rapid thinking and empathy when responding to objections.
  • Strong organizational and presentation skills.
  • Capability to manage multiple schedules and respond to varied demands from diverse stakeholders.


What We Offer

We value diversity, equity, and inclusion, offering equal opportunities to applicants from all backgrounds.

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