Demo

Healthcare Professional

Upward Health
Watsonville, CA Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/4/2025

About the Role

As a Care Specialist at Upward Health, you will play a vital role in our multidisciplinary medical group providing 24/7 whole-person care. Our team is dedicated to improving the lives of patients by addressing physical, behavioral, and social health needs. We are seeking a passionate and motivated individual to join our team as a Care Specialist.

Key Responsibilities

  • Conduct direct outreach to patients via phone, in-person, mailings, and other strategies to enroll them into Upward Health's program and collect key data about patients during the enrollment process.
  • Meet patients in their home or in the community to conduct a needs assessment, including helping patients to set health goals.
  • Coordinate care between patients and interdisciplinary care teams as needed.
  • Analyze patient data to determine patient needs or treatment goals.
  • Explain technical medical information to educate patients.
  • Cultivate and support primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan regarding transitions-in-care and referral.

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