What are the responsibilities and job description for the Patient Care Professional position at Upward Health?
Job Description
The Care Specialist plays a vital role in our organization, working closely with patients, providers, and families to ensure seamless care transitions. Key responsibilities include conducting direct outreach to patients via phone and in-person visits, enrolling patients into our program, collecting key data during enrollment, and facilitating in-home provider appointments. Additionally, the Care Specialist will coordinate care between patients and their care team as needed, ensuring timely access to appropriate care and increasing patient satisfaction.
The Care Specialist plays a vital role in our organization, working closely with patients, providers, and families to ensure seamless care transitions. Key responsibilities include conducting direct outreach to patients via phone and in-person visits, enrolling patients into our program, collecting key data during enrollment, and facilitating in-home provider appointments. Additionally, the Care Specialist will coordinate care between patients and their care team as needed, ensuring timely access to appropriate care and increasing patient satisfaction.