What are the responsibilities and job description for the Social Determinants Liaison position at Upward Health?
Patient-Centered Care through Community Partnerships
As a Community Network Coordinator at Upward Health, you will play a pivotal role in fostering meaningful connections between our patients and community-based organizations (CBOs). By leveraging these partnerships, we can better address the complex social determinants impacting patients' health outcomes. Your expertise will help bridge the gap between healthcare and community services, enabling us to deliver more comprehensive and patient-centered care.
Necessary Qualifications:
To succeed in this role, you will need:
We Foster a Culture of Equality and Respect
Upward Health is committed to cultivating a workplace culture built on principles of diversity, equity, and inclusion, providing equal opportunities for all applicants.
As a Community Network Coordinator at Upward Health, you will play a pivotal role in fostering meaningful connections between our patients and community-based organizations (CBOs). By leveraging these partnerships, we can better address the complex social determinants impacting patients' health outcomes. Your expertise will help bridge the gap between healthcare and community services, enabling us to deliver more comprehensive and patient-centered care.
- Identify and engage with CBOs that can provide valuable services to Upward Health patients.
- Build and maintain a network of CBOs, ensuring they cater to the diverse needs of our patients.
- Coordinate with clinical and community partners to facilitate seamless patient care coordination when CBOs are part of the treatment plan.
- Support healthcare professionals and non-clinicians in identifying suitable CBO resources for patients.
- Represent the community where Upward Health's patients reside.
- Provide expert guidance to healthcare professionals and other stakeholders on CBOs available within the community, including their services, operating hours, and key contacts.
- Contribute to achieving team objectives by completing additional tasks as required.
Necessary Qualifications:
To succeed in this role, you will need:
- Outstanding interpersonal skills, reflecting your ability to interact effectively with diverse groups of people.
- Previous experience coordinating with cross-functional teams and external partners to meet specific patient or community needs.
- Background in social services.
- Capacity to establish trust and rapport with individuals from various cultural backgrounds, adapting your communication style as necessary.
- Exceptional written, computer-based, and spoken communication skills, emphasizing proactive and detailed communication with colleagues.
- Highly developed active listening skills, combined with the capacity for rapid thinking and empathy in responding to objections.
- Strong organizational and presentation skills.
- Ability to manage multiple schedules and respond to varying demands from diverse stakeholders.
We Foster a Culture of Equality and Respect
Upward Health is committed to cultivating a workplace culture built on principles of diversity, equity, and inclusion, providing equal opportunities for all applicants.
