What are the responsibilities and job description for the Senior Program Manager Technical position at Upwork?
We are seeking a Senior Program Manager to lead our One Account One Profile (OAOP) initiative a highimpact program requiring significant crossteam collaboration across multiple stakeholders. The ideal candidate will have a proven track record of managing complex webbased solutions and driving largescale programs to successful completion in fastpaced agile environments.
Responsibilities
Program Management : Plan and manage a largescale program consisting of multiple interrelated projects involving half a dozen or more teams / groups. Ensure ontime delivery and highquality outcomes.
Stakeholder Engagement : Collaborate effectively with senior stakeholders and crossfunctional teams (engineering product UX and science). Provide regular status updates and align stakeholders on program goals.
Risk Mitigation : Identify assess and proactively address program risks. Develop and implement mitigation strategies to ensure program success.
Leadership and Mentorship : Support and mentor junior program managers. Foster a culture of collaboration and continuous improvement.
Project Execution : Build and manage large program / project plans track efforts to completion and define success metrics to measure outcomes.
Qualifications : Qualifications
Experience :
Significant crossteam / organization program management involving at least half a dozen teams / groups.
Experience working on B2C or B2B webbased solutions (not internal enterprise implementations).
At least 6 years in a program management role with a strong understanding of PMO methodologies product lifecycle and stakeholder management.
Skills :
Demonstrated ability to build and manage large program / project plans and drive efforts to completion.
Comfortable communicating technical concepts to business stakeholders and vice versa.
Proficient in Agile / lean methodologies including Scrum or Kanban.
Metricsdriven with the ability to define and track success measures for programs.
Strong interpersonal motivational and conflictresolution skills.
Education :
Bachelor of Science in Computer Science or equivalent experience preferred.
This position offers an exciting opportunity to work on a strategic highvisibility initiative that directly impacts user experiences and business outcomes.
Remote Work : Employment Type :
Contract
