What are the responsibilities and job description for the Retail Store Associate position at Urban Country Outfitters?
Urban Country Outfitters is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement innovative ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Urban Country Outfitters, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Team Members." With the values of urban and country lifestyles guiding us, Urban Country Outfitters celebrates diversity, welcomes all, and values each unique Team Member within our community.
Our vision is to offer everyone a piece of the Urban Country Outfitters experience -- one friendly interaction at a time.
Sales Associate Duties
- Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
- Become an expert in our product categories; understand and communicate product knowledge to customers.
- Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
- Stay informed about current merchandise promotions and advertisements.
- Maintain company-merchandising standards and assist in floor moves, display maintenance, and store housekeeping.
- Process merchandise and monitor floor stock.
- Accurately complete sales transactions and maintain proper cash handling procedures.
- Actively seek ways to develop skills and improve metrics by partnering with the store leadership team.
- Adhere to all company policies, procedures, and practices.
- Perform other duties as assigned by management.
- Demonstrate high-quality work, attendance, and appearance.
Qualifications
- Strong communication, customer service, time management, and organizational skills.
- Availability to work various shifts, including nights, weekends, and holidays.
- Flexibility with scheduling and willingness to work extended hours when necessary.
Competencies
- **Customer-Centric/Sales-Driven**: Assess customer experience, promote customer engagement, and offer products aligned with consumers' expectations.
- **Effective Communication**: Listen attentively to others' opinions and ideas. Communicate information clearly and professionally.
- **Establish Trust**: Follow through on commitments. Be honest and direct. Promote a culture of respect and compliance with company values and standards.
Team Member Benefits & Compensation
- Competitive hourly rate.
- Merchandise discount on Urban Country Outfitters brands.
Physical Demands & Work Environment
- Moderate activity level: Mostly standing, walking, bending, and frequent lifting up to 40 pounds.
- Ability to communicate effectively with team members and customers.
- Manual dexterity required for handling products and operating point-of-sale systems.
- Clean, orderly workspace with moderate noise levels.
Urban Country Outfitters provides equal employment opportunities to all applicants and Team Members without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, or any other protected status under the law.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 30 – 40 per week
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Ocala, FL 34474 (Required)
Ability to Relocate:
- Ocala, FL 34474: Relocate before starting work (Required)
Work Location: In person
Salary : $13