What are the responsibilities and job description for the Accounts Receivable Specialist position at Urban Edge Properties?
Title: Accounts Receivable Specialist
Department: Accounts Receivable
Reports To: Manager, Accounts Receivable
Location: Paramus, NJ
General Purpose of Job/Summary:
The company’s retail portfolio comprises over 17 million square feet across 76 properties. Urban Edge’s core assets are concentrated in the Washington, DC to Boston corridor and it has a presence in Puerto Rico. Properties include enclosed regional malls, neighborhood centers and single-tenant buildings. The company has multiple development and redevelopment projects underway at all times and acquires and sells properties.
The successful candidate will collect and maintain outstanding receivables for all properties in the portfolio.
Essential Duties and Responsibilities:
Collections Management:
- Initiate and maintain regular communication with tenants to facilitate timely payments
- Develop and execute effective collection strategies to minimize outstanding receivables
- Research and resolve payment discrepancies and disputes promptly and professionally
- Implement department policies and procedures and ensure department is meeting KPI’s
Recordkeeping and Reporting:
- Utilize strong Excel skills to maintain detailed spreadsheets for AR tracking
- Maintain meticulous notes and comments on all accounts and outstanding charges
- Provide clear and concise updates to management on an on-going and as needed basis
- Take ownership of various reports and projects for management, and present effectively
Cash Application:
- Assist the cash application team in identifying incoming payments
- Reconcile payments received with outstanding invoices
- Complete full, historical accounts reconciliations (billed versus paid)
- Learn and master cash application module and processes to function as a backup/support as needed
Tenant Relationship Management:
- Collaborate with internal teams to address billing inquiries
- Establish and maintain positive relationships with tenants
- Recommend, prepare, and/or attend tenant/site visits as needed
Qualifications:
- Associates or Bachelor’s degree or equivalent work experience
- Minimum of 3 years collections/account management experience, including detailed account reconciliations
- Commercial real estate collections experience preferred
Skills:
- Advanced in Microsoft Word, Outlook and Excel
- Strong interpersonal, verbal and written communication skills
- Ability to multi-task in a fast-paced environment, and perform tasks quickly and efficiently
- Self-motivated and independent, detailed oriented, strong work ethic, high integrity and ethical standards