What are the responsibilities and job description for the Facilitated Enroller (Bilingual Spanish/English) position at Urban Health Plan, Inc?
Position Summary:
We are currently hiring a Bilingual (Spanish/English) Facilitated Enroller to join our Outreach & Enrollment team at Urban Health Plan. The Facilitated Enroller provides community outreach and assists individuals in successfully applying for and enrolling in Health Insurance programs that fit their needs.
Minimum Qualifications:
- High School Diploma required.
- Minimum of 2 years of experience with clerical/administrative functions is ideal but not required.
- Bilingual Spanish/English is required.
- Must have excellent communication skills and ability to provide exceptional experience to patients.
- Understanding of phone etiquette and standard office procedures.
- Ability to thrive in a fast-paced environment.
Key Duties:
- Secure and maintain training credentials as a Facilitated Enroller.
- Coordinate and collaborate with the Facilitated Enrollment local and statewide teams as well as with other Urban Health Plan program staff.
- Facilitate ongoing monthly community outreach that aims to educate agencies and community members about the Facilitated Enrollment Program.
- Facilitate phone outreach to individuals who qualify for Medicare and who may wish to receive assistance with the Medicare program.
- Professionally handle incoming inquiries and referrals by providing information about the Facilitated Enrollment Program and other relevant services.
- Coordinate with and assist individuals to facilitate their complete application and enrollment process. This process can be accomplished in-person, by phone or via virtual meetings.
- Track and maintain records of completed outreaches and applications to ensure achievement of monthly quotas and reporting deadlines.
- Ensure timely and accurate reporting of program data for both specific program requirements as well as State and Federal reporting requirements. Submission of complete and accurate applications.
Starting Compensation: Minimum $20.67 per hour; Maximum $20.67 per hour
As a full time associate at Urban Health Plan, you will enjoy:
- Fully funded Health Insurance for yourself.
- 73.5% funded Health Insurance for your family.
- Dental, Vision, and Prescription Coverage
- $50,000 term life Insurance
- 401(k) Retirement Savings (including 3% annual employer contribution)
- Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
- Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
- Entertainment Discount Program
- Employee Assistant Program
- Fitness Discounts and Perks through our medical plan.
Work Environment Type, Location, and Schedule:
Applicants must be comfortable working onsite, based out of the Bronx and have availability to commit to a schedule of 40 hours per week, working Monday - Friday 8:00am - 5:00pm with some Saturdays as needed.
*Should be comfortable providing coverage at UHP sites located in the Bronx, Central Harlem and Corona,Queens.
About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, 50 years ago. That tradition continues today by promoting excellence in everything that we do.
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
Salary : $21
