What are the responsibilities and job description for the Patient Service Rep (Bilingual English/Spanish) - Laboratory Department position at Urban Health Plan?
Position Summary :
We are currently hiring a Bilingual Spanish / English Patient Services Representative (PSR) who will work within our Laboratory Department at El Nuevo San Juan. As the PSR you will work in the front desk / waiting area of our family health centers and provide an exceptional patient experience in our health center.
Minimum Qualifications :
- High School Diploma required.
- 1-2 years of experience in office setting with clerical duties required. Training provided on health care administrative duties.
- Bilingual Spanish / English required.
- Must have excellent communication skills and ability to provide exceptional experience to patients.
- Understanding of phone etiquette and standard office procedures.
- Computer literacy, good communication, team player, listen to patient, take responsibility when needed.
- Ability to responds appropriately and effectively in stressful situations.
Key Duties :
Starting Compensation : Minimum $18.75 ($39,000 annually); Maximum $18.75 ($39,000 annually)
As a full time associate at Urban Health Plan, you will enjoy :
Work Environment Type, Location, and Schedule :
Applicants must have availability to commit to a schedule of 40 hours / week, Monday, Tuesday, Wednesday, and Friday from 9 a.m. to 6 p.m. and Saturday 8 : 00 am to 5 : 00 pm.
About Urban Health Plan :
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, 50 years ago. That tradition continues today by promoting excellence in everything that we do.
UHP is an equal opportunity employer. M / F / D / V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin / ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
Job Requirements
Salary : $18,750 - $39,000