What are the responsibilities and job description for the Support Service Staff position at Urban League of Metropolitan Seattle?
Job description
Safe, habitable, and affordable housing is a basic need. The Urban League of Metropolitan Seattle (ULMS) Housing Department provides direct service programs and resources to individuals and families through shelters, transitional housing, rental assistance, and homeownership programs. ULMS will be opening a permanent supportive housing facility in Federal Way WA. This site will be staffed 24/7 - Day, swing, and graveyard shifts will be available. Positions will train at our permanent supportive housing site in West Seattle for the first few months until the new facility opens.
The Support Service Staff will support residents by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting residents in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- HS Diploma or GED required
- Ability to read and write in standard English
- Excellent oral and written communication
- Ability to prepare communications, such as memos, emails, reports and other correspondence
- Intermediate proficiency with Microsoft Office - Word, Excel and Outlook
- Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
- Ability to work independently with limited supervision
- Ability to maintain privacy and confidentiality
- Experience in working with homeless individuals is strongly preferred
- Non-profit experience strongly preferred
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- 2 years of direct experience working with individuals who face challenges and barriers including homelessness
- High school diploma or equivalent
- Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
- Excellent oral and written communication skills
- Proficiency in MS Office – Word, Excel, Outlook
- Ability to interact with a wide variety of audiences
- Ability to work independently with limited supervision
- Strong organizational skills and ability to multi-task
- Ability to work a flexible schedule including late nights and weekends
** Most Benefits will take effect on the 1st of the month following a 60-day waiting period
- Medical - $8,741.40 per year
- Dental - $570 per year
- Vision - $65.04 per year
- Group Life & ADD - $41.70 per year
- Employee Assistance Program - $57.60 per year
- 403(b) retirement - $100 per month
- Health & Fitness Benefit - $419.88 per year
- LinkedIn Learning Account
- Professional Development Funds – up to $1500 per year for approved professional development activities
Paid Time Off
- ~ 3.5 weeks of PTO accrued annually during the first 24 months of employment
- 8 annual personal holiday/health and wellness days*
WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer-paid
Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code)
Taxes – 9.8% of salary
At Urban League of Metropolitan Seattle, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.
Salary : $395 - $3,591
