What are the responsibilities and job description for the Business Coordinator/Advisor position at Urban League of Metropolitan St. Louis?
The Business Coordinator/Advisor welcomes and provides a positive and responsive environment for receiving internal and external customers and performs various administrative duties and tasks to support the Center for Entrepreneurship. This is a part time position.
Role and Responsibilities:
- Serves as initial contact for clients via phone, email, social media, face to face, and intake all information.
- Conduct client intake, assess business needs, and provide relevant resources.
- Maintain accurate and up-to-date client files by tracking and recording key metrics for reporting purposes.
- Develop partnerships with community organizations, financial institutions, funders, and industry leaders.
- Support program staff with necessary reporting documentation and compliance requirements.
- Assist clients with completing applications for participation.
- Support the Director in planning and executing workshops, seminars, and networking events.
- Support small business clients with strategy development, branding, and operational improvements.
- Demonstrate tact and discretion in preparing, disclosing, and handling information of a confidential and sensitive nature.
The ideal candidate must have strong interpersonal skills, excellent customer service skills, the ability to manage multiple tasks at once, and a wide range of experience managing clerical responsibilities while demonstrating tact and discretion in preparing, disclosing, and handling information of a confidential and sensitive nature.
The above knowledge and abilities are typically acquired through a combination of education and experience. An associate's degree in business or related area is required. A bachelor's degree is preferred. Must have excellent verbal and written communication skills along with strong interpersonal skills. Must be client focused with solid customer services skills.
We are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other status protected by law.
