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Program Assistant - Homeless Families - NYC

Urban Resource Institute
New York, NY Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 5/25/2025

ORGANIZATION OVERVIEW

Founded in 1980, Urban Resource Institute (URI) is committed to the vision of a world free of domestic violence, homelessness, poverty, and trauma, where individuals, families, and communities are safe, stable, and thriving. URI works across the spectrum of prevention, intervention and services to empower individuals, families, and communities, particularly communities of color and other disenfranchised populations, to increase their safety and resiliency. URI is the oldest licensed provider of domestic violence shelter and services in New York State, with 40 plus years of impact capped in the last five years with significant achievements and expansion leading to its position as the largest provider of domestic violence shelter services in the country. This expansion has afforded URI the ability to serve individuals who have traditionally experienced barriers to accessing shelter services, such as singles and families with pets.

Today, URI is maximizing the impact of organizational growth, expanding its positioning as an Innovative service provider, an influential leader and “Employer of Choice” in its field. URI has annual operating budget of nearly 100 million dollars, more than 700 employees and the capacity to provide services to over 40,000 individuals annually. The organization operates in more than 20 locations around New York City and is recognized as a valued thought-leader in the sector across the US and beyond.

POSITION OVERVIEW

Responsible for providing support to the Program Director, management team and shelter staff with administrative functions which are necessary to operate the Families with Children offices and shelters.

This position is open in the following borough(s) : Queens

Salary : $55,000

MAJOR DUTIES AND RESPONSIBILITIES

  • Responsible for administrative tasks including monitoring records for required documentation, collecting documents from clients and filing records accordingly.
  • Greets clients and visitors and logs them into the system, and then directs them to the appropriate party.
  • Assists with clerical duties related to the program including payroll information, scheduling, and other reports as assigned.
  • Understands and follows the agency and funding source guidelines and protocols including HIPAA and Confidentiality.
  • Perform other tasks as assigned by the Director, Homeless Programs

SPECIFICATIONS FOR EDUCATION / CERTIFICATIONS / LICENSES

  • Bachelors’ Degree
  • REQUIRED SKILLS AND EXPERIENCE

  • At least three (3) years’ experience as an Administrative Assistant preferably working with abused families or women with special needs.
  • Experience with data entry
  • Excellent interpersonal and communication skills
  • Organized and detailed
  • Ability to work independently, takes initiative, and works well as a team member
  • Demonstrated sensitivity and experience with and / or knowledge of homeless families including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and / or HIV-affected, the elderly and individuals with substance abuse and / or mental health issues.
  • Familiarity with DHS regulations a plus but not required.
  • At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.

    Salary : $55,000

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