What are the responsibilities and job description for the Residential Specialist - Domestic Violence Programs - NYC position at Urban Resource Institute?
MAJOR DUTIES AND RESPONSIBILITIES :
- Respond to and conduct hotline interviews and present to Administration for approval.
- Provide warm, compassionate welcome to new residents.
- Complete necessary admissions paperwork.
- Provide initial orientation to program.
- Conduct recreational activities and accompany residents on field trips, as assigned. Assist in special on-site events.
- Provide childcare and actively engage with residents.
- Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance center, and housing referrals.
- Provide administrative support in areas of office coverage, telephone, and clerical work.
- Distribute donations and supplies to residents.
- Conduct room checks.
- Perform light maintenance / housekeeping responsibilities.
- Assist in providing security coverage including building rounds; distribute room keys to residents.
- Maintain a log of visitors entering and exiting the premises and record all unusual incidents per established procedures.
- Function independently in times of facility coverage including responsibility for appropriate action in crisis situations per agency procedure and make necessary phone calls as needed.
- Provide shift summaries.
- Meet with Shift Supervisor for individual and group supervision.
- Participate in monthly staff meetings and training seminars conducted to enhance and develop one's skills.
- Conduct support groups.
- Conduct regular scheduled rounds to ensure safety and therapeutic availability.
- Read and update the residents and staff log books daily.
- Monitor the daily room availability and conduct the necessary outreach.
- Meet with assigned case manager on a regular basis to assist in assigned tasks.
- Maintain progress notes for each resident, documenting assistance provided.
- Perform other duties as assigned by Shift Supervisor.
SPECIFICATIONS FOR EDUCATION / CERTIFICATIONS / LICENSES :
REQUIRED SKILLS AND EXPERIENCE :
Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
