What are the responsibilities and job description for the Sr Case Manager - Homeless Families - NYC position at Urban Resource Institute?
ORGANIZATION OVERVIEW
Urban Resource Institute (URI) is a dynamic, innovative, and well-respected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services; delivers prevention and intervention programs that break cycles of violence and poverty; and actively works for sustainable systemic change. URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State, and is the largest provider in the United States of DV shelter services, as well as a leading provider of shelter and services for homeless families. URI has a deep commitment to diversity, equity, and inclusion among leadership, staff, and clients at residential and nonresidential sites across New York City.
POSITION OVERVIEW
The Senior Case Manager is responsible for direct service provision to residents and supervision
of the Recreational Specialist or Residential Specialist according to the sites staffing pattern.
Direct services include counseling, group counseling, advocacy services, referrals and follow-up,
home management and budget counseling. Individual must demonstrate sensitivity to issues
related to homelessness. In addition, the Senior Case Manager will make all necessary linkages
to community agencies to provide proper placement of residents in areas of permanent
housing, referral to engage in aftercare services prior to leaving the agency, vocational and
educational services, and to assist families in securing public assistance, Medicaid or other
entitlements.
Salary : $50,000 - $57,000
MAJOR DUTIES AND RESPONSIBILITIES
- Maintain caseload of 20-25 families.
- Conduct intake interviews, as assigned, to assess and evaluate residents for admission.
- Engage residents in initial and ongoing treatment processes, through individual and
group counseling, under clinical supervision of the Director of Social Services.
locating and securing permanent housing, in conjunction with Housing Specialist.
resources including after care services
interviews and testing. Develop and maintain placement and follow-up as appropriate
after assessment and counseling.
Administrators and Workers, to assist eligible residents in securing Public Assistance and
Medicaid by acting as a personal advocate through telephone or personal visit / contact
with DHS
and staff meetings.
appropriate action in crisis situations per agency procedures.
accomplished within an agreed upon timetable.
recreation.
SPECIFICATIONS FOR EDUCATION / CERTIFICATIONS / LICENSES
REQUIRED SKILLS AND EXPERIENCE
homeless individuals and / or families.
educational needs and aptitudes of clients, thorough familiarity and success with
engaging clients experience assisting eligible clients through the process of obtaining
Public Assistance, Medicaid and other benefits.
within disenfranchised communities including individuals whom identify as lesbian, gay,
bisexual, transgender, queer, and / or HIV-affected, the elderly and individuals with
substance abuse and / or mental health issues.
communication and listening skills, understanding of human interaction and personality
development, the ability to write and record case documentation, and demonstrated
skills in group counseling.
Applications.
At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.
Salary : $50,000 - $57,000
