What are the responsibilities and job description for the Cover Manager position at Urban Self Storage, Inc.?
Are you a flexible and driven leader seeking an exciting opportunity? Urban Self Storage is looking for a talentedCover Managerto join our team! This role requires a dynamic individual with a flexible schedule to assist with covering operations across Auburn | Kent | Renton locations.
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- This Full Time position works a minimum of 31 hours per week
- Manage day-to-day operations of a self storage facility following guidance of Store Manager & Team Leader
- Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
- Handle customer accounts including delinquency calls
- Tour storage spaces and assist customers throughout the rental process
- Timely email & phone correspondence
- Manage daily deposits & cash counts
- Provide excellent customer service during every customer interaction
- Work closely with store manager to meet monthly budget, occupancy & rental goals
- Positive energy with a customer focused attitude & approach
- Strong attention to detail & problem-solving skills
- Excellent communication & teamwork abilities
- Ability to work weekends and/or holidays
- Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)
- Valid driver's license & reliable transportation
- Great listening skills & ability to take direction
- Sales skills
- Customer service experience
- $21 to $22 Per Hour
- Additional Monthly Bonus Compensation
- Industry leading medical, dental & vision benefits
- $1,000 employer provided HRA
- Paid sick leave & vacations
- Independent work environment
- Mileage reimbursement
- Education & training programs
- Opportunities for growth & development
- $15,000 employer paid life insurance policy
- Employer provided branded apparel
- Supportive work environment
- Employer provided storage space
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Salary : $21 - $22