What are the responsibilities and job description for the Smoke Shop Customer Service Associate position at URBAN SMOKE?
Are you a charismatic and knowledgeable individual with a passion for providing exceptional customer experiences? Urban Smoke, a leading smoke shop, is seeking a vibrant superstar to join our team as a Customer Service Representative!
Role and Responsibilities:
- Engage customers with enthusiasm, offering personalized assistance and product recommendations.
- Share your expertise on a wide range of smoking accessories, products, and trends.
- Provide exceptional service, answering inquiries, processing sales, and handling customer concerns.
- Maintain a welcoming and tidy store environment, ensuring products are well-presented.
- Collaborate with the team to achieve sales targets and contribute to a positive work atmosphere.
Qualifications:
- Strong knowledge of smoke shop products, including glassware, vaporizers, and smoking essentials.
- Charismatic personality with excellent communication skills.
- Previous retail or customer service experience is a preferred.
- Ability to work in a fast-paced environment and handle multiple tasks.
If you're dynamic with a passion for smoke shop products and a talent for creating memorable customer interactions, we'd love to hear from you!
Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 12 hour shift
- 8 hour shift
- Morning shift
- Night shift
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Required)
- Smoke Shop: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $9 - $10