What are the responsibilities and job description for the Events & Partnerships Manager position at URBN Playground?
EVENTS & PARTNERSHIPS MANAGER - PART TIME
Are you a problem-solver, highly-organized, ambitious and passionate about hospitality and service? Do you have experience in running creative events, a proactive approach, and thrive in a fast-moving environment? This may be the role for you!
As an Events & Partnerships Manager for URBN Playground, you will play a pivotal role in shaping the company's engagement with its end customers (residents and tenants) and partners by planning meaningful events that drive two-fold results: 1) understanding of what services URBN Playground offers and 2) engagement on the URBN app.
Your role goes beyond that of an event planner, to designing and executing events that have a direct impact on business outcomes.
Part-Time: $25/hour
Your Responsibilities:
Are you a problem-solver, highly-organized, ambitious and passionate about hospitality and service? Do you have experience in running creative events, a proactive approach, and thrive in a fast-moving environment? This may be the role for you!
As an Events & Partnerships Manager for URBN Playground, you will play a pivotal role in shaping the company's engagement with its end customers (residents and tenants) and partners by planning meaningful events that drive two-fold results: 1) understanding of what services URBN Playground offers and 2) engagement on the URBN app.
Your role goes beyond that of an event planner, to designing and executing events that have a direct impact on business outcomes.
Part-Time: $25/hour
Your Responsibilities:
- Demonstrate a hospitality-focused, customer-first mindset to deliver exceptional service to stakeholders and participants.
- Plan and coordinate programming calendars and execute small-scale events, focusing on community building, fitness, wellbeing enrichment, and cultural experiences, in collaboration with our partners
- Manage event and amenity reservations via the company's app technology to enhance customer awareness, program utilization, event engagement, and ancillary sales.
- Maintain comprehensive event logs, gather feedback, and prepare monthly reports for URBN Playground leadership to provide insights and track outcomes.
- Collaborate closely with the Marketing Lead to foster and manage strong strategic partnerships that drive value for both URBN Playground and our partners.
- Cultivate and maintain relationships with key vendors and partners to ensure exceptional service delivery and mutual benefit.
- Ensure strict adherence to health and safety protocols in accordance with legal requirements.
- Be the face of URBN Playground for all customer questions, concerns and needs at events and sites you are assigned to.
- Excellent communication skills (verbal and written) and strong emotional maturity to navigate diverse relationships with end customers, clients, partners, vendors, and team members
- Hunger to learn, grow, and contribute to initiating improvements and scaling existing processes
- Tech savviness to manage app reservations and promotions
- Ability to be a team player with high integrity
- Financial savviness to manage event budgets
- Proactive problem-solving, making decisions independently, and thinking on your feet to navigate emergencies and customer requests/feedback
- A strong grasp of high-level service and etiquette
- A genuine interest and passion for a wide range of cultural and intellectual pursuits that support event planning and relationship-building..
- A sense of humor and a zest for fun!
- Customer service, sales, business development, or marketing experience.
- Connections with local partners and cultural organizations for potential collaborations and events.
- Proficiency in additional languages.
Salary : $20 - $25
