What are the responsibilities and job description for the Package Room Concierge position at URBN Playground?
Package Valet
MISSION
To manage all packages and deliveries for residents and keep the package room neat and organized, all while providing excellent customer service.
To manage all packages and deliveries for residents and keep the package room neat and organized, all while providing excellent customer service.
WHAT TO GET DONE
- Execute stellar customer service in interactions with residents and fellow team members
- Immediately greet persons upon arrival to your work space, using their name whenever possible
- Accurately log arriving and distributed packages and dry cleaning using the building’s tracking software
- Maintain/update inventory of package room
- Lift and move packages
- Work quickly and efficiently while adhering to safety standards
- Process workload with minimal supervision
- Ensure packages are not damaged throughout the process
- Communicate effectively with relevant personnel to carry out tasks
- Label packages correctly
- Sort packages according to location
- Ensure package room remains tidy and well organized
- Be discreet and professional, as you will be handling personal private items & information
WHAT YOU NEED
- Positive Energy
- Attention to detail
- Problem solving abilities
- Good listening skills
- Team Work
- Excellent communication skills
- Familiarity with computer operation and phone apps, and a basic typing ability
- Ability to safely lift items weighing between 1-50 pounds
BROWNIE POINTS
- Previous experience handling packages in property site setting, and/or experience in a concierge role
- College degree preferred, high school diploma mandatory
Part - Time, $17/hour
Salary : $17
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