Urgent Care Group (UCG) is a growing healthcare network operating more than 57 urgent care centers in six states. We are focused on growing markets where we can deliver our Mission of fast, friendly, and affordable healthcare. Through acquisition and de novo growth, we are developing new centers by partnering with leading urgent care providers and health systems.
The Operations Analyst will be responsible for providing program leadership, analysis, and insights to support decision-making, improve operational performance, and drive growth initiatives for the company. The analyst will play a key role in tracking, projecting, and driving operational and financial performance across the organization. In this role, you will play a critical role in supporting day-to-day operations by analyzing data, preparing reports, communicating insights and managing high profile projects to ensure the successful execution of key initiatives.
This position will require travel and will be based out of one of the following locations :
- Atlanta, GA
- Nashville, TN
- St. Louis, MO
Responsibilities
Operations Improvement and Analysis
Analyze revenue, expenses, staffing, trends and key budget variances and recommend actionable solutionsBuild and maintain operations dashboards and reports, using BI tools as appropriateCollect, analyze, and interpret data related to day-to-day operationsIdentify opportunities for growth, process improvements and cost savingsQuickly learn new tools and technologies, particularly BIU and AIAdapt to changing priorities and address new data points or emerging trendsProactively seek opportunities to enhance operations data analytics capabilities and improve reporting processesCollaboration and Communication
Collaborate with cross-functional teams to gather data and assumptions for accurate projections of key operations metricsWork with business partners to understand factors driving variances and identify risks and opportunitiesCommunicate data findings and insights effectively to department and executive leadersPrepare executive-level presentations and reports on key findingsFinancial Analysis and Forecasting
Provide guidance on budget and forecast assumptionsReview monthly financial results and explain variance analysis to budget and forecastSupport development and maintenance of complex operations-driven financial models for forecasting revenue, expenses, and cash flowProject Management
Develop and manage project plans, timelines, and budgetsMonitor project progress and provide regular updates to stakeholdersIdentify and mitigate project risks and issuesRequirements
Education and Experience
Bachelor’s degree in Business Administration, Statistics, Finance, Data Science, Operations or related field3-5 years of experience in Operations Improvement and / or Financial Analysis RoleMBA preferredSkills and Competencies
Technical Skills
Advanced capabilities in Microsoft Excel and financial modelingProficiency in ERP systems and business intelligence tools (Tableau or PowerBI experience)Analytical and Problem-Solving
Strong analytical skills with attention to detailAbility to synthesize complex data into actionable insightsCreative problem-solving approachCommunication Skills
Excellent verbal and written communication skillsAbility to present financial data to non-financial audiences and build consensusStrong interpersonal skills for cross-functional collaborationAttention to Detail and Organization
Strong attention to detail and organizational skillsAbility to handle multiple tasks and meet deadlinesHighest standards of accuracy and precisionLeadership and Project Management
Ability to manage multiple projects and deadlinesExperience leading cross-functional teamsProactive and self-motivated work styleIndustry Knowledge
Understanding of lower middle market dynamics and challengesFamiliarity with relevant industry trends and benchmarksBenefits
We offer an excellent and highly competitive compensation package in this high-energy work environment, including :
Comprehensive Medical, Dental, Vision, Life, and Short-Term Disability insuranceFree care for you, your spouse, and children at all UCG locations (for those carrying UCG-sponsored or other health insurance)Generous paid time off (PTO)401(k) plan with matchEmployee Discounts : Amazon Prime reimbursement or Sam’s, Costco, or BJs base membership and online ticket discountsWho is Urgent Care Group?
Urgent Care Group’s (UCG) Mission is to provide fast, friendly, and affordable healthcare in every community. Based in Nashville, UCG was founded in 2017 to create the leading urgent care company. Urgent Care Group partners with premier health systems and excellent providers committed to expanding access to high-quality healthcare.
The Urgent Care Group Network includes more than 55 centers operating as six brands : AnMed Urgent Care in partnership with AnMed in South Carolina, Covenant Health Urgent Care in partnership with Covenant Health in Tennessee, Health Choice Urgent Care in partnership with Northside Hospital in Georgia, Medac Urgent Care in North Carolina, MEDcare Urgent Care in South Carolina, and Total Access Urgent Care in Missouri. For more information, visit : UrgentCareGroup.com .
We are an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
