What are the responsibilities and job description for the Medical Administrative Specialist position at URMC?
At URMC, we are committed to excellence, accountability, and patient-centered care. Every day, our Physician Support Representatives play a vital role in ensuring smooth communication and coordination between patients and providers.
We are looking for organized, detail-oriented, and service-driven professionals to join our teams in Gastroenterology, Orthopedics, Surgical, and Imaging specialties. In this role, you will work directly with physicians, physician assistants, and patients to facilitate scheduling and guide patients through their care plans.
What You’ll Do
- Support Patients & Providers – Schedule appointments, coordinate follow-ups, and assist with care plans.
- Communicate Clearly & Effectively – Serve as the primary contact for patients and providers, ensuring seamless coordination.
- Work as a Team – Collaborate with colleagues, assist with administrative tasks, and help keep operations running smoothly.
- Ensure Accuracy – Maintain up-to-date patient records and scheduling details to prevent delays and errors.
Who You Are
- You have at least two years of customer service or administrative experience.
- You excel in communication, organization, and problem-solving.
- You thrive in a fast-paced, team-oriented environment.
Why Join URMC?
At URMC, we are dedicated to inclusion, diversity, and professional growth. Our mission is simple: Learn. Discover. Heal. Create. Make the world Ever Better. If you’re looking for meaningful work in a supportive environment, we’d love to hear from you.
Apply today and make a difference.
EOE Minorities / Females / Protected Veterans / Disabled:
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
Job Type: Full-time
Pay: $19.47 - $25.77 per hour
Expected hours: 40 per week
Benefits:
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Medical Specialty:
- Gastroenterology
- Orthopedics
- Physical & Rehabilitation Medicine
- Sports Medicine
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $19 - $26
