What are the responsibilities and job description for the Contract Center Patient Services Representative position at Urology Associates - Denver?
REMOTE POSITION BUT MUST LIVE IN DENVER OR COLORADO SPRINGS AREA
Position Summary:
Schedules all office related visits in a thorough and friendly manner. Responsible for accurate data entry of patient demographics and primary/referring physicians. Ensures that all details of the visit are communicated to the patient so that upon arrival the appointment can go on as scheduled.
Qualifications:
Contacts:
Interacts with all levels of the URA business organization.
Job Responsibilities:
Physical Requirements
Required to walk and stand (including for long periods of time).
Travel Requirements:
none.
Position Summary:
Schedules all office related visits in a thorough and friendly manner. Responsible for accurate data entry of patient demographics and primary/referring physicians. Ensures that all details of the visit are communicated to the patient so that upon arrival the appointment can go on as scheduled.
Qualifications:
- High school degree or GED required
- Computer skills required.
- Scheduling experience preferred.
- Strong organization skills.
- Strong communications skills, both oral and written.
- Some knowledge medical terminology
Contacts:
Interacts with all levels of the URA business organization.
Job Responsibilities:
- To have excellent understanding of all protocols and preferences for each Physician’s schedule.
- Knowledge/understanding of all appointment types.
- Log each call with specific patient information, name, referring doctor, insurance and reason for visit, reason for cancelation or reschedule.
- Maintain/recheck documentation call log for scheduling accuracy.
- Schedule office appointments and in-office procedures for all providers.
- Schedule/reserve ultrasound room when appropriate at correct location.
- Check clinical module for last dictation and recall (tickler) for directives of next appointments.
- Schedule and reply to all inter-office email appointment requests.
- Check recall and link appointments when appropriate
- Email/print med recs slip for all medical records requests.
- Email all secretaries of Lupron shot appointments.
- Email lab requests
- Review and maintain doctor’s schedules assigned to you, including resolving any and all conflicts.
- Compile and mail correct patient instructions for in-office procedures
- Obtain/document pt insurance info for vasectomy appts and forward to Christin/billing dept.
- Manage doctors bumped lists
- Voicemail
Physical Requirements
- Manual Dexterity
- Mobility
Required to walk and stand (including for long periods of time).
- Visual Discrimination
- Hearing
- Mental Requirements:
Travel Requirements:
none.
