Chronic Care Coordinator

Company Overview:

Our Mission:

Urology Associates of Mobile was founded in 1948 on the idea of providing the highest quality urologic and urologic oncologic care possible, while remembering that we do not just treat the disease state but the person as well. Seventy years later, our physicians and staff still strive to complete this same mission. While our entire team is focused on keeping up-to-date with the latest in urologic and urologic oncologic therapies, treatments, and surgeries to ensure our patients receive the highest quality care possible, we also realize that compassionate care from the registration process to the physician experience is instrumental to the patient experience. Providing optimal care coupled with a compassionate heart is key to our mission as healthcare providers. Our motto is to make the lives of our patients’ better one patient at a time.

Our Vision:

Our vision is to be one of the leading urology practices in our area and surrounding communities. We strive to have a reputation as a trusted, experienced medical practice providing complete accessibility to our patients. To accomplish this, we have three main goals:

1. Ensure that we gain and keep all our patients' trust and confidence.

Our physicians and staff work every day to maintain a respectful, trusting, and innovative environment where we work with our patients to develop the best possible treatment plan customized to their individual needs. We combine innovative technology and innovative treatments with human compassion to create the most effective patient/provider relationship possible.

2. Continue to provide the highest quality healthcare and cutting edge urologic and urologic oncologic treatments.

Our physicians are constantly researching and learning the newest therapies and surgeries available for all types of urologic and urologic oncologic diseases. Our doctors understand that learning never stops and thus they continue to open themselves to new treatment ideas and cutting-edge procedures.

3. Provide value to our community at large.

We at Urology Associates of Mobile understand that there is more that we can offer outside the doors of our practice. That is why a number of our physicians spend their time on a number of worthy causes from providing healthcare to the less privileged in third world countries to researching and teaching new urologic and oncologic therapies that could benefit the many.

We will continue to expand our services and staff in order to meet these goals.

Position Responsibilities:

The Chronic Care Coordinator works closely with the physicians and mid-level providers in a team setting to deliver high quality patient care in an efficient and effective manner. This position requires an energetic person with great interpersonal skills and the ability to work efficiently and effectively in a fast paced, ever changing environment.

The Chronic Care Coordinator is responsible for providing concierge quality medical care to patients with complex chronic illnesses. The Coordinator will complete this task by performing the following:

- Help the physicians and medical staff find and enroll new patients to the Chronic Care Program who have chronic illness that will benefit from constant monitoring

- Monitor care and health status monthly for all assigned patients ensuring patients are being compliant with their medical plan and obtaining the needed appointments and diagnostic studies.

- Perform status checks via phone to these patients to ensure the care plan is being carried out and all issues are addressed.

- When patients report issues or abnormalities in the care plan, immediately work with the appropriate provider nurse to quickly and efficiently solve these issues and ensure quality patient care

Benefits:

- 40-hour work week (8:00am – 5:00pm, Monday – Friday)

- Competitive Salary

- 6 weeks of paid leave for certain FMLA qualifying events

- Partially employer covered Health Insurance

- Optional Dental, Vision, Long-Term Disability and Voluntary Life Insurance

- Retirement plan with company match and Profit Sharing

Minimum Skill Qualifications:

- MA license preferred, but not required

- Three (3) plus years of experience in the medical field required

- Three (3) plus years of relevant job experience required

- Ability to work well in a team setting

- Exceptional written and verbal communication skills

- Strong work ethic and the ability to learn in a fast-moving environment

Technical Requirements:

- Ability to use Microsoft Outlook

- Ability to use Microsoft Word and Microsoft Excel

- Experience with Allscripts is a plus

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person