What are the responsibilities and job description for the IT Ops Support Analyst position at URS MIDWEST INC?
Job Details
Job Location: 00005 Plymouth Corporate - Plymouth, MI
Salary Range: Undisclosed
Description
The Information Technology department plays a vital role in United Road’s financial stability by innovating and sustaining communication and intelligence between all the company’s stakeholders. IT Support Specialist will provide end-user support and assist with configuration and installation of hardware and software.
Responsibilities:
- Provide technical support for desktops/laptops, printers and scanners
- Responsible for installing miscellaneous software as required
- Desktop/Laptop setup, configuration, support and distribution
- Basic Network Troubleshooting and Support
- Hardware troubleshooting and replacement
- Support end-users through a helpdesk ticketing system
- Work with IT team members to provide solutions to user issues
- Keep IT management up to date with local and system changes
- Contribute to projects and initiatives, and perform various tasks as needed
Requirements:
- Currently pursuing or completed a Bachelor’s degree in IT or related program
- Required to have familiarity with Microsoft Operating Systems (Windows 7, Windows 10)
- Required to have familiarity with Microsoft 2016 and/or O365 products
- Required to have familiarity with software and hardware configuration of PCs and network servers
- Team player with the ability to work independently
- Ability to work with a diverse population and demonstrate good interpersonal skills
Qualifications
