What are the responsibilities and job description for the Customer Account Manager - Entry Level position at Ursa Innovations?
We pride ourselves on being an organization that is recognized for teaming up with some of the most renowned businesses in the nation. We share healthy relationships with them while steadily building new connections. We deliver a fully integrated approach to our campaigns tailored to each business's objectives. Doing what's best for our customers is most important for us and our Customer Account Managers, which is why we create solutions that leave a lasting impression on everyone's minds.
When you join the Ursa team, you become part of a happy, dynamic culture where our customers well-being and people take center stage. Regardless of their position in the organization, we welcome, embrace, and listen to everyone's viewpoint. Our expert marketing assistants specialize in a driven approach to each campaign. We urge our associates to be transparent in their dealings and bring clarity to consumers on the perks of our services. We provide our team with the knowledge required to excel in our organization and the industry and challenge the status quo. We celebrate an environment of kindness at our workplace and encourage having the right attitude, which will help new hires transform into future industry leaders.
Our Customer Account Managers Daily Duties Are :
- Meet with potential new customers to explain the products, services, and sales promotions we have going on
- Guide customers through the sales process in an empathetic and patient manner to ensure they are fully knowledgeable of what we have to offer
- Identify and establish contact with new and existing customers through given territory leads
- Schedule and perform presentations to create a visual explanation of the benefits we provide
- Listen carefully to customer concerns and overturn objections to close sales and drive revenue
- Suggest new marketing strategies to target a specific region or demographic that will help in diving sales margins
- Attend meetings, zoom calls, and webinars to enhance sales tactics, stay on top of industry trends, and gain additional knowledge on our clients
- Contrive accurate customer information in our system including billing, address, contact information, and account preferences
