What are the responsibilities and job description for the Support Analyst (Korean/English) position at Ursus Inc?
JOB TITLE : Support Analyst (Korean / English)
LOCATION : San Jose, CA - HYBRID
DURATION : 6 months
PAY RANGE : $25-$30 / hr
TOP SKILLS :
SAP experience is preferred, Bilingual (Korean / English) is preferred as this position needs to communicate to HQ.
COMPANY :
Our client, a multinational electronics company is recruiting for a Support Analyst (Korean / English). If you meet the qualifications listed, please Apply Now!
Description :
Minimum of 1-3 years' experience working in a related role such as order entry / management, inventory management, purchasing, shipping and RMA management activities
Preferred experience in a fast-paced organization, technology or similar preferred.
Experience in a technology company in an RMA capacity
Responsibility :
Manage Inventory : Track incoming shipments, log all activity for inbound and outbound inventory, monitor inventory at DSA San Jose and other sites; work with appropriate parties for depletion plan, perform monthly cycle count, and reconcile inventory.
DSK RMAs - Coordinate, monitor, and execute return process with Samsung HQ.
Branch Transfers - Coordinate, monitor, and execute inter-company transactions.
Communication between technicians, RMA, Logistics, Sales team and HQ, help guide them on what to do and update status until completion.
Customer Registration - create the code in the system upon sales team's request if there's any new Shipto customer, change or update the name / address change.
Requirements Skills :
Intermediate Word / Excel skills.
Able to understand Inventory and Supply Chain concepts and policies.
Proactively manages issues and activities and can prioritize well. Strong communication, highly motivated individual capable of working with limited direction.
Ability to work under pressure and to tight deadlines while following explicit policy and procedures.
Ability to multi-task in a fast-paced, high-tech environment.
Excellent organizational skills, detail-oriented, monthly reports and works well in a team environment or as an independent contributor.
Ability to work calmly, maintains a professional demeanor, produce results under pressure, and escalate to management appropriately.
SAP experience is preferred, Bilingual (Korean / English) is preferred as this position needs to communicate to HQ.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Support Analyst (Korean/English)?
Sign up to receive alerts about other jobs on the Support Analyst (Korean/English) career path by checking the boxes next to the positions that interest you.
