Computer Refurbishing/Repair Technician

Join our growing team! Great working environment, competitive wages and benefits, and a hiring bonus!

General Summary

The purpose of the ITAD Technician I, II, III positions is to inspect, evaluate, test, data sanitize, upgrade and troubleshoot a variety of electronics and computer components for reuse and resale.

Essential Job Functions

· Identify order to be processed and review ITAD Checklist Sheet on how to process the order

· Understand the Triage Guidelines for asset evaluation

· Identify computer component specifications for sorting, testing and/or data erasure

· Locate the product details to research online to accurately identify the manufacturers features for the asset to be tested for full functionality and whether all accessories are included

· Enter asset specifications, physical condition, grading, erasure and testing results into our inventory ERP Systems

· Troubleshoot failed testing results to ensure testing equipment is working as intended

· Replace and/or install missing, damaged or failed computer components and/or parts to a variety of electronics. (II,III)

· Perform an in-depth cleaning for all passed electronics assets

· Relocate passed and failed assets into designated areas

· Fill out proper paperwork for passed assets and place in packaging

· Restore units to factory reset (II,III)

· Install Operating Systems on Servers, Computers, Laptops, Chromebooks, Gaming Consoles, Network Equipment and Mobile Devices (III)

· Perform data analysis on processed orders checking for accuracy (II,III)

· Accurately log time and production

· Train other associates in ITAD Testing processes (II, III)

· Fork truck operation (III)

- Help promote a positive work environment

- Maintain a safe working environment and adhere to all safety and process certifications

· Maintain a clean and orderly work environment

· Use of pallet tipper, standard and electric pallet jack

· Additional duties may be assigned

Knowledge, Skills, Abilities

· Must meet minimum-security requirements of Data Control/Asset Departments.

· Ability to communicate effectively verbally and in writing

· Familiarity with IT equipment to include computing devices, computer components, mobile devices, smart wearables, networking devices, smart home devices, and basic business and office technology equipment

· Ability to read, write and speak English

· Ability to work independently as well as within a team environment

· Ability to use hand and power tools

· Ability to perform essential duties in a fast-paced environment

· Ability to lift and carry up to 50 pounds frequently

· Ability to stand for long periods

Education and Experience

Prefer Associates Degree in Computer Technology related field or A certification and/or equivalent relevant experience. Previous experience testing/repairing various types of electronics and information technology equipment preferred.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Janesville, WI 53546 (Required)

Ability to Relocate:

• Janesville, WI 53546: Relocate before starting work (Required)

Work Location: In person

Salary : $18