Events Technician

Pay: $52900 - $70000 / year (paid hourly)

Schedule: M - F; 8a - 5p

Location: Redmond, WA | Meta Campus

Our ideal candidate should possess strong organizational, communication, and problem-solving skills, along with proficiency in information technology tools. They must be able to work independently, handle stressful situations, and be flexible with work hours. This position involves task and expense tracking. Physical requirements include the ability to lift 50 pounds regularly.

Service Delivery

• Conduct daily walkthroughs to ensure clean and organized event, office and storage spaces

• Complete event room event set ups and tear down, including furniture and decor.

• Coordinate activities of onsite meetings and events, scheduling timing for catering set ups and janitorial support.

• Respond to all event requests in a timely manner, ensuring KPI compliance and excellent customer service

• Manage facilities events operations in meeting and event spaces across multiple buildings

• Communicate proactively, accurately and impeccably both verbally and in writing

• Provide information to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of events, with minimal disruption.

• Collaborate with other providers, acting as a single team with peripheral services to include internal and external production, catering, security, facilities, janitorial, movers and equipment providers

• Assist in the procurement of vendors and services as required

• Other duties that may include but are not limited to: reception and guest support, mail and courier services, providing office supplies, scheduling equipment maintenance, landlord relations and management of building access passes, safety and security support.

• Participate in the full life cycle of event operations, client collaboration, day of execution for experiences ranging from meetings to elaborate productions

Client Relationships

• Proactively develop and manage client relationships ensuring expected service levels are achieved or exceeded

• Foster an environment of consistent, quality communication between the team and the client

• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators

• Deliver an exceptional quality of service to the client, as reflected by client feedback

• Actively support an environment of teamwork, co-operation, performance excellence and personal success.

• Participate in the individual performance management program, and personal development planning

• Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements

Finance Management / Cost Control / Profitability

• Assist the Event Requestor, Client and Site Services Manager to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.

• Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies

• Assist with the annual budgeting and quarterly forecasting processes for the site/s.

• As requested by the Regional/Site Services Manager, prepare current financial year budget spend reports (actual vs. budget, variance etc.).

• Manage payments to vendors where applicable, using available systems, complying with all relevant policies

• Provide accurate event, financial, and KPI reporting to both the client and JLL

Sound like you? To apply you need to possess:

• Ability to lift 50 pounds regularly

• Proficiency in a range of information technology tools and platforms (Microsoft Office, etc.)

• Strong analytical, organizational and presentation skills

• Excellent communication and problem solving skills

• Ability to work independently with little supervision and effectively deal with stressful situations

• Ability to work flexible hours when needed

• Self-motivated; confident, energetic, and flexible