Facilities Coordinator

What this job involves –

As an integral part of an onsite facilities team, this new Facilities Coordinator role will provide support to the site and the Facility team, with operational activities in maintenance and operations, account and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.

Your day to day:

This role is full-time onsite at a location in Latham NY. Responsibilities include:

• Liaison for vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption.

• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.

• Deliver exceptional quality of service, as reflected by client feedback.

• Conduct daily walkthroughs to ensure clean and organized facilities.

• Utilizing a comprehensive work order system, respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.

• Coordinate site operations in accordance with all agreed policies, procedures and contract scope.

• Identify opportunities for improved operation and service excellence, perform site inspections and assessments to ensure all building procedures and performance measures are always maintained and the provision of a safe workplace. Make recommendations from inspections and assessments performed.

• Schedule and manage repairs and maintenance, minor and other work requests, tracking to completion.

• Provide information and direction to vendors, facilities staff, and other service providers, as required, to ensure excellent coordination and execution of work, with minimal disruption.

• Update and maintain accurate records and official documentation for the site, including web pages, intranet sites, where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations.

• Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.

• Assist in the procurement of vendors and services, budgetary requests, analysis and reporting, and researching, analyzing and reporting budget variances.

• Coordinate the delivery of site amenities, which may include: fitness, food services, transportation, onsite moves, and act as the sites key point of contact.

• Provide coordination and support of events, meetings, conference reservations, including occasional special events, as needed.

• Comply with all requirements of the client contract obligations and meet /exceed Key Performance Indicators.

• Provide facility specific assistance to the project management team as needed or requested.

• Other duties that may include but are not limited to: reception and guest support, mail and courier services, office supplies and equipment maintenance, management of building access passes, safety and security support.

• Any and all other duties and tasks assigned.

Sound like you? To apply you need:

Education/training

Associates degree in facilities management, building, business or other related field

Years of relevant experience

2 years’ experience with Facility or Property Administration

Skills and knowledge

Superior customer service skills and orientation

Ability to maintain professionalism at all times under stressful situations

Ability to plan and manage work under time constraints

Ability to multitask and work without direct supervision

Proficient in MS Office, and possess strong written, verbal and people skills

Experience working in CMMS / work order systems

Strong organizational skills and collaborative style

Other abilities

Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports.

The ability to sit, stand, and walk for extended periods of time. At times, you may need to pick up heavy objects that are no more than forty (40) pounds each.

The position is full-time, onsite, at a client location, in Latham, NY.

Participation in an alternating on-call schedule, as well as paid overtime work, may be required at times.

Regular working hours are 9 am to 5 pm Monday thru Friday.