What are the responsibilities and job description for the Headcount Approval Manager position at US AMR-Jones Lang LaSalle Americas, Inc.?
We are seeking a Headcount Approval Manager to join JLL and a high-performing workplace strategy team responsible for liaising with business finance leaders in support of a large volume and variety of real estate transactions that create enterprise value for one of JLL’s largest global technology clients.
The role will support a high performing, multi-disciplinary team tasked with launching, pursuing and successfully securing transaction-related headcount approvals for global real estate transactions. This position calls for a highly-energetic professional with excellent communication, organization, and client relationship management skills. Comfortable in working towards achieving performance targets, you will be supporting the delivery of a range of real estate and workplace solutions to a client seeking both the consistency and innovation that come from a closely-integrated partnership with JLL. You must be a self-starter, ambitious and thrive on change. When you become aware of roadblocks or challenges, you always seek out solutions, with a bias for action. When presented with new processes or tools, you never require handholding and enjoy exploring new territory on your own. Most importantly, you are curious by nature and have a passion for continuous learning.
Critical responsibilities include (but not limited to):
- Establishes a strong and trusted relationship with the client.
- Works with the client and account leaders to understand business and real estate strategies and execute on those objectives
- Support Workplace Strategy team in securing forecasted headcount (HC) approvals required for real estate transactions
- Own the end-to-end HC approval process with a focus on efficiently driving HC approvals to completion
- Establish strong working relationship with Workplace Strategists / Space Planning Managers and Finance points of contact (POCs) in business orgs to facilitate data gathering and validation of forecasted HC, real estate transaction strategy and related spend
- Coordinate with Transaction Managers [TM] / leverage the TM workflow management tool to monitor revolving pipeline of HC-driven real estate transactions to help the Workplace Strategy team prioritize upcoming approval requirements
- Obtain and validate HC data with business orgs for individual real estate transactions preparing for spend approval
- Create and launch HC approvals in the approval tool with the appropriate Finance POCs in the approval chain
- Monitor approval chains, facilitate Q&A, identify blockers and escalate as appropriate.
- Ensure all launched approvals are completed within expected cycle times.
- Be extremely proactive and responsive
“Raising the Bar”
- Leverage, invent and simplify best practices, including the continuous improvement of process, tools and templates
- “See around corners” - providing actionable advice on mitigation of anticipated risks/taking advantage of opportunities
- Proactively identify process in/efficiencies, formulate and execute on implementation plans, followed by tracking and demonstrating results
Sound like you? To apply you need to be / have:
- Bachelor’s Degree in business, finance, economics or related field required.
- Ideal candidate will have 3-5 years supporting workplace strategy, planning or transactions management teams in a corporate real estate environment
- Possesses advanced understanding of real estate and lease terminology
- Strong financial, analytical, and reporting skills
- Ability to quickly analyze qualitative and quantitative information
- Advanced proficiency in Microsoft Suite with the capability to master company specific approval management programs;
- Excellent verbal and written communication skills
- Ability to work independently and within a team to build relationships and interact effectively with business partners
- Excellent Inter-personal skills, organization skills, strong analytical ability
- Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload
- Understanding of and commitment to client services
- A desire to work within a diverse, collaborative, and driven professional environment
- Demonstrated ability to manage change
- Proven ability to deliver results in fast pace, challenging environments
Every day is different, and in all these activities, we’d encourage you to show your ingenuity.
