What are the responsibilities and job description for the Maintenance Planner position at US AMR-Jones Lang LaSalle Americas, Inc.?
What this job involves –
The CMMS Scheduler Planner is responsible for providing planning and scheduling of all scheduled Preventive Maintenance (PM) activities, as well as reactive / repair maintenance activities. This position will work directly with suppliers to schedule support for critical environments, in coordination with customer stakeholders, JLL Regional Operations Manager (s) of Engineering and Call Center to ensure no disruption to the customer’s operations, while ensuring maximum equipment reliability and up-time through the scheduling process.
What is your day to day?
- Supports the Director of Engineering and corresponding Facilities Operations Team
- Maintain an excellent working knowledge of the designated CMMS platform.
- Provide a consistent high level of support to field and back office technical processes to ensure seamless and timely service delivery to client operations.
- Manage server and system database operations in maintaining high level of system operation and minimizing operational impact.
- Develop and implement automated operational data report generation to deliver a high level of performance analysis and performance projection.
- Support operational analysis of all engineering performance metrics.
- Work with software platform developer to ensure maximum utilization of system capabilities in meeting client expectations, and development of improved capabilities.
- Provide ongoing CMMS system user training to ensure effective utilization by field and back office operations.
- Provide, as needed, reporting based on needs of clients.
- Manage CMMS hardware and software implementation processes on all added client portfolios.
- Other related tasks as may be required of the role.
Desired experience and technical skills
Required
- Minimum 5 years experience in customer service support in a technical environment
- Experience in supporting field hardware implementation and building engineering operations
- Proficiency in MS Word, Excel and SharePoint
- Experience in SQL Server
- Skills in managing data warehouse and mining of performance data
- Outstanding written and oral communication skills
- Travel may be required
Desired
- Associate’s Degree
- Corrigo experience
