What are the responsibilities and job description for the Occupancy Planner position at US AMR-Jones Lang LaSalle Americas, Inc.?
We seek an Occupancy Planner to join our Occupancy Planning and Management team.
About JLL -
We’re JLL - a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, people, and communities. As a Fortune 500 company, we help real estate owners, occupiers, and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of more than 92,000 persons. We believe a diverse and inclusive culture is one where everyone succeeds. That’s why we’re committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential.
What this job involves:
As a subject matter expert in occupancy management, you excel at optimizing real estate utilization through data-driven strategies and technological expertise. Your role involves managing clients' workplace needs and balancing capacity, demand, and supply while driving efficiency across occupancy planning products. You'll forecast space requirements, maximize utilization, and develop return-to-office solutions, adapting to portfolio fluctuations.
Your responsibilities include fostering critical relationships with clients and stakeholders and establishing effective communication channels to ensure high-quality service delivery. You'll also manage diverse projects, maintain robust client relationships, and provide accurate project status reports. Financial tracking and risk identification are key aspects of your role.
Leveraging CAFM systems and AutoCAD, you'll execute complex projects across client portfolios, conduct utilization studies, and implement agile occupancy strategies. Your ability to thrive in dynamic environments, balance multiple priorities, and deliver innovative solutions is crucial. With a strategic mindset, you'll continually adapt to industry trends, ensuring clients benefit from cutting-edge occupancy management practices aligned with their evolving needs.
Managing spaces
Planning and managing portfolios and maximizing space will be your major focus areas while you assist clients in their migration plans and group and individual moves. This will involve preparing and updating project status reports on actual versus projected seat demand, reporting on the current supply and capacity, and forecasting inventory changes. Besides, you’ll recommend and enforce all policies, protocols, standards, and procedures to ensure they are aligned with regulations.
Reporting
In this role, you’ll assemble, update, and report the top-down and bottoms-up seat count projections. One of your major requirements will be to get familiar with space utilization methods and the presentation of utilization data. You’ll work closely with clients to reconcile discrepancies from top-down projections and track and report actual seat demand at the group level.
Foster relationships
You’ll foster critical relationships between various individuals and organizations. Simultaneously, ensuring coordination and collaboration among business units, especially facility management, will be crucial as you aim for accurate growth projections. Planning strategies that drive construction projects and support their implementation will demand your constant attention, and so will regular facility audits.
Sounds like you? To apply, you need to be:
Proactive
Asking the right questions to understand our clients' underlying needs will help you be effective in your role. We expect you to work independently, multi-task, and manage your time to meet deadlines, as you'll often need to reorganize your daily schedule to deal with your team's changing necessities and requests. We will also look to you to be proactive and innovative in developing solutions with your stakeholders and driving their implementation.
Tech-savvy
You will be successful on the job if you have advanced skills in Microsoft Excel (pivot table, vlook-up, cell calculations) and AutoCAD (basic test fits and square foot calculations). Proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations for clients will be highly valuable for the job.
A communication champion
Excellent communication skills—both written and spoken—are important. An individual with strong interpersonal skills and an ability to interact with executive-level external and internal clients will be successful in the role. Most importantly, it would help if you look forward to working as part of a diverse, supportive, and talented team. You’ll be effective in your role by learning to ask the right questions to understand the underlying needs of our clients.
Dynamic
Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the job's basic requirements. Moreover, you should thrive on change with an appetite for risks and be proactive and innovative with solutions. We would love your intellectual curiosity about digital drive, hunger for learning, and urge to meet deadlines.
Below are the skills and experience that we are looking for:
- Demonstrate advanced project management skills, including prioritization of competing client projects and effective resource allocation
- Excel in analyzing and managing occupancy data, utilizing CAFM systems and AutoCAD for space planning and benchmarking
- Adapt to ambiguous environments, solve diverse problems, and manage daily operational challenges
- Execute utilization studies, manage multi-source data, and maintain accurate space and people data to inform tactical decisions
- Support workspace flexibility, including churn management and continuous optimization of assigned and unassigned spaces
What we can do for you:
At JLL, we help you become the best version of yourself by allowing you to realize your full potential in an entrepreneurial and inclusive work environment.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL.
Apply today!